Tax calculated but not added to total

[Danger]

As the title says. When testing the ordering everything seems to work fine except that while the tax (12% HST) is calculated and shows the customer and myself what the tax is, it is not added to the total for the order.

I did do a search but didn't come across anything and have looked through the admin options. I figure it's a setting I missed but I am still waiting for my book to come in the mail. But in the meantime I would like to get this fixed.

Link to site: Island Rain Natural Soap

[Danger]

Thought I would post a screenshot of what I am talking about:

Everything seems alright except the calculated HST tax is not added to the total.

[remyrulez]

The prices mentioned above the tax (sub-total, per item) are actually including taxes. This is just the way Zen-Cart shows the pricing by default.

For my website, we chose to leave out the taxes in this example, because it may be confusing for the buyer.

[DrByte]

The prices mentioned above the tax (sub-total, per item) are actually including taxes. This is just the way Zen-Cart shows the pricing by default.

Um ... not necessarily.

IF you have your store configured to include taxes in prices, then yes you're correct.
But, by default, Zen Cart is NOT configured to include taxes in prices.

[Danger]

That subtotal is without taxes, I only added 1 item and that item is $5.00

So $5.00 (1 item @ $5.00) + $2.50 (shipping) + $0.60 (12% Tax) = $8.10 not $7.50. So you can see the problem I am having. I know it must be something simple that I haven't done but be damned if I can figure it out at the moment.

[DrByte]

In your Admin->Configuration->My Store, what do you have set for "Display Prices With Taxes"?

[Danger]

In your Admin->Configuration->My Store, what do you have set for "Display Prices With Taxes"?

It was set to false, I just now set it to true to test it out and no change.

I assume that that is the switch to have the tax added to the price, so instead of seeing an item for $75, it would display as $84.

[DrByte]

That "Display Prices With Tax" switch, if enabled, tells Zen Cart to treat prices as already INCLUDING tax. Thus, the only thing it does for taxation is display the backward-calculated amount of tax contained in the purchase at checkout.
If set to false, which is the default, it works by treating all prices as needing tax added to the sale, and usually shows up as another subtotal below shipping, much like your screenshot shows. But this subtotal IS then normally added and makes up part of the final total purchase price.

[Danger]

Yah, that's about what I figured... did another screenshot, this one of the admin screen:


Does that 0% under Tax, after Model, having anything to do with my problem?

[DrByte]

Go to Admin->Modules->Order Totals->ot_tax. What are the options set to?