Results 1 to 5 of 5
  1. #1
    Join Date
    Feb 2011
    Posts
    26
    Plugin Contributions
    0

    help question Not Getting Tools->Admin Menu

    When I log into my Admin Account, I do not find the Admin Menu under Tools (as is described in the "What If I lose my Admin Account?" article). If I try to go direct to admin.php, I get the blow-off message (Sorry, your security clearance does not allow you to access this resource. Please contact your site administrator if you believe this to be incorrect. Sorry for any inconvenience). My ID's admin_level is set to 1 (per looking at the record via MySQL) so I should have this authority. What is causing this problem and how do I fix it. The normal admin account had suddenly vanished so I used the above article so I could recreate it but this does not work since I can not access the menu to do the recreation not reset passwords.

    HELP.

    Thank You.

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: Not Getting Tools->Admin Menu

    Ra,
    Take time to read this thread
    Mark
    Hare Do

  3. #3
    Join Date
    Feb 2011
    Posts
    26
    Plugin Contributions
    0

    Have a Drink Re: Not Getting Tools->Admin Menu

    Thank you for your quick reply. I downloaded the mod and read it. As a quick and dirty fix (while I take the time to apply it), I just added authority for page 67 to my authorized pages record. I now see the Admin Settings Menu. I will work on doing the real fix this weekend. I will then be able to restore the real Admin user.

  4. #4
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
    Plugin Contributions
    0

    Default Re: Not Getting Tools->Admin Menu

    Ra,
    You are most welcome, Glad I could assist you... Good luck on the upgrade..
    Mark
    Hare Do

  5. #5
    Join Date
    Feb 2011
    Posts
    26
    Plugin Contributions
    0

    help question Re: Not Getting Tools->Admin Menu

    I spoke SLIGHTLY too soon.

    I now have access to the Admin Settings menu under Tools but the permissions option (both the button and the box) still yield the Security Error Setting page (denied.php). I am still in quick and dirty mode (ie: Trying to fix the problem via editing the MySQL table) or trying to spot where the code decided to go to that page. Can you throw me another hint? Eventually I plan to compare the code against the mod (which was apparently already installed by the prior admin) so I can verify that I have all of the mod installed. My fear is that the code IS all there and thus my problem is that my ID is missing some authority setting (just like I was not authorized for page=67). I have tested with both Auth=0 and Auth=1 with the same result and that is the only thing that I can think of.

    Thanks.

 

 

Similar Threads

  1. v150 Admin Settings from Tools Menu Fails
    By dewragdave in forum Upgrading to 1.5.x
    Replies: 18
    Last Post: 14 Jun 2012, 03:41 AM
  2. Admin/Tools Menu items missing
    By organicplanet in forum General Questions
    Replies: 0
    Last Post: 26 Jan 2012, 08:47 AM
  3. Why not opening Layout Boxes Controller from Tools menu under the Admin area?
    By lecherous in forum Templates, Stylesheets, Page Layout
    Replies: 0
    Last Post: 11 Nov 2010, 08:10 AM
  4. How to add a new menu in admin tools menu?
    By blingthemes in forum Customization from the Admin
    Replies: 2
    Last Post: 24 Oct 2010, 10:11 AM
  5. Replies: 2
    Last Post: 4 Nov 2009, 02:34 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR