I seem to be having a problem with pay pal & seller protection. Every order that is processed, zen cart doesn't send the shipping address to pay pal so I'm not eligible for seller protection.
I have contacted pay pal technical services as I should have seller protection. They say that I need to "click "Edit" and set "Shipping Address Requirements?" to "2". "2" will force a shipping address to be specified by the buyer." This should be done in my "PayPal Website Payments Standard - IPN" payment module
I have gone into the paypal module in my zen cart store & can't find that option? All my customers give me their shipping address when they order so why doesn't pay pal get it?
Basically I want to know how to make sure that when a customer places an order the shipping address goes to pay pal so I'm protected. I have had a few charge backs now for no reason & haven't been able to do a thing about it.
Results 1 to 6 of 6
-
7 Mar 2011, 05:59 PM #1
New Zenner
- Join Date
- Jan 2009
- Posts
- 2
- Plugin Contributions
- 0
No seller protection using PayPal IPN - Website Payments Standard?
-
Re: No seller protection using PayPal IPN - Website Payments Standard?
Sounds like you're using an old version of Zen Cart that doesn't have that option available.
You should be using Express Checkout anyway. (And you should still upgrade too).
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
16 Mar 2011, 03:31 PM #3
New Zenner
- Join Date
- May 2008
- Posts
- 51
- Plugin Contributions
- 0
Re: No seller protection using PayPal IPN - Website Payments Standard?
Which version upgrade is the best to upgrade to ? I am currently running the same ver as the OP. Sorry if this sounds like thread hijacking but I also have the same Paypal issue too.
thanks
Ste
-
16 Mar 2011, 09:08 PM #4
Sensei
- Join Date
- Jan 2004
- Posts
- 66,373
- Blog Entries
- 7
- Plugin Contributions
- 274
Re: No seller protection using PayPal IPN - Website Payments Standard?
The answer to that question is always: "the latest version".
Originally Posted by SteveeF
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
16 Mar 2011, 09:12 PM #5
New Zenner
- Join Date
- May 2008
- Posts
- 51
- Plugin Contributions
- 0
Re: No seller protection using PayPal IPN - Website Payments Standard?
Which is......
-
16 Mar 2011, 09:23 PM #6
Sensei
- Join Date
- Jan 2004
- Posts
- 66,373
- Blog Entries
- 7
- Plugin Contributions
- 274
Re: No seller protection using PayPal IPN - Website Payments Standard?
Go to http://www.zen-cart.com -- the latest version download information and link are published there for quick easy access.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Reply With Quote
Similar Threads
-
v139h PayPal Website Payments Standard - IPN
By WiccanWitch420 in forum General QuestionsReplies: 10Last Post: 5 Nov 2014, 10:03 PM -
PayPal IPN - Website Payments Standard(v1.3.8a/v1.3.8)
By Bobthecow in forum Built-in Shipping and Payment ModulesReplies: 1Last Post: 16 Jan 2010, 07:52 AM -
PP Web Payments Standard - Seller protection ineligible with no shipping address?
By crosswithyou in forum Built-in Shipping and Payment ModulesReplies: 1Last Post: 14 Mar 2009, 10:34 PM -
PayPal IPN - Website Payments Standard
By nosnappyname in forum Built-in Shipping and Payment ModulesReplies: 3Last Post: 12 Feb 2009, 01:23 AM -
Using PayPal IPN,"Seller protection policy:Ineligible"?
By sijomon in forum PayPal Express Checkout supportReplies: 2Last Post: 21 Nov 2008, 01:31 PM
Bookmarks