Additional image doesn't work

[nigelt74]

1) what happens when you try the classic template
2) have you tried replacing the additional_images.php file with the default one from your template?
3)

the images are there theyre just not showing,

http://www.paperpotamus.com/bmz_cach...ge.140x200.jpg

this is the code from your page

<!--bof Additional Product Images -->
 <div id="productAdditionalImages">

    <div class="additionalImages centeredContent back" style="width:50%;">
      <script language="javascript" type="text/javascript"><!--
document.write('<a href="javascript:popupWindow(\'http://www.paperpotamus.com/index.php?main_page=popup_image_additional&amp;pID=2382&amp;pic=0&amp;products_image_large_additional=images/5780_01.jpg\')"><img src="bmz_cache/0/042428b0b02bf2d3215a8561de25fb38.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/3bff661ffe5b65e4d3ce21c2c198bbde.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a>');
//--></script>
      <noscript><a href="images/5780_01.jpg" target="_blank"><img src="bmz_cache/0/042428b0b02bf2d3215a8561de25fb38.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/3bff661ffe5b65e4d3ce21c2c198bbde.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a></noscript></div>
    <div class="additionalImages centeredContent back" style="width:50%;">
      <script language="javascript" type="text/javascript"><!--
document.write('<a href="javascript:popupWindow(\'http://www.paperpotamus.com/index.php?main_page=popup_image_additional&amp;pID=2382&amp;pic=1&amp;products_image_large_additional=images/5780_inside.jpg\')"><img src="bmz_cache/8/83c04d8422f995f1d5829d4b55eccc30.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/30a72a39d061d2fb4e159ec89ccc9954.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a>');
//--></script>
      <noscript><a href="images/5780_inside.jpg" target="_blank"><img src="bmz_cache/8/83c04d8422f995f1d5829d4b55eccc30.image.140x200.jpg" alt="5780 AB" title=" 5780 AB " width="140" height="200" style="position:relative" onmouseover="showtrail('bmz_cache/3/30a72a39d061d2fb4e159ec89ccc9954.image.357x507.jpg','5780 AB',140,200,357,507,this,0,0,140,200);" onmouseout="hidetrail();"  /><br />larger image</a></noscript></div>
<br class="clearBoth" />
 
</div>
<!--eof Additional Product Images --> 

So, iys working, I cant see any css hiding it. but someone else should be able to tell you

[nigelt74]

Ummm, is it just me or are the ending </div> missing in the above code there should be 3 but theres only one?

[nigelt74]

Do you know any sites where this feature is actually working and showing a second image properly?

http://www.haeana.co.nz/index.php?ma...&products_id=1

Is there a way to have a button on something that a customer to my store can click to see the 2nd image without it showing first and giving away the joke? Thank you for your time so far.

Not out of the box however it wouldn't be to difficult to code up a hide button for the additional images useing js

[actionjackson57]

Ummm, is it just me or are the ending </div> missing in the above code there should be 3 but theres only one?

Firebug is showing that I have two errors on the page when I click to show the larger image of the 5780.jpg but I don't know where to add whatever is missing. Can you please let me know? Thank you.

Do you have any idea why the additional image, either 5780_01.jpg or 5780_inside.jpg are not showing? I appreciate your help.

[actionjackson57]

It should simply be a matter of selecting the classic template from the pull-down menu in admin>tools>template selection. When you're done, you should be able to select your custom template from the same menu.

Thank you, that was easy enough. I can see that the 2nd images are there when I use the classic template so I'm guessing there must be some issue with the Free_red template and additional images.

Is there any chance you have any idea how to correct it so they will show, even with Free_red? I appreciate your time to reply when you have a moment.

[actionjackson57]

[quote=nigelt74;1009432]1) what happens when you try the classic template

Thank you for getting back to me. I can see the 2nd images are there when I use the classic template. It appears there must be some problem with the Free_red template and additional images.

Would you have any idea how to correct it so they will show, even with Free_red?

I will check the other issues you asked me about and respond to them as well.
George

[actionjackson57]

2) have you tried replacing the additional_images.php file with the default one from your template?

Using Search, I can find some files among my back ups that have "additional_images.php" files, but I don't know how to tell the default ones from whatever else is there. Is it possible for you to tell me how to identify the correct one to replace, then I can use FTP to check the same place in my live files. Is the idea that I would then replace the file if the live file is different from whatever. Not really sure what I'm looking for and how to tell if it needs replacing. Sorry for my ignorance. I'm grateful for your help.

[actionjackson57]

http://www.haeana.co.nz/index.php?ma...&products_id=1


Not out of the box however it wouldn't be to difficult to code up a hide button for the additional images useing js

Thanks for your link. I like how those show but because these products are greeting cards, I'd want to show the inside after they've read the outside and now want to choose to read the inside, or not. I kind of like the way it will show up on my site if I can get the standard 2nd image to show, as it will be below the image of the picture when they click on it to enlarge it. That way they don't get to read it or even see it before they've read the outside of the card. They will have to scroll down. I just have to figure out how to tell them to do that. I do like the idea of a button, above the card, like you will see on the site of the company who's products I import. http://www.abacuscards.co.uk/retaile...productid=5091

thanks for your help. Take care.

[actionjackson57]

Ummm, is it just me or are the ending </div> missing in the above code there should be 3 but theres only one?

Thanks Nigel. Would you be able to tell me where the missing code is supposed to go so I can put it back to see if that gets my 2nd image showing up? Grateful for all your help here.
George

[actionjackson57]

It should simply be a matter of selecting the classic template from the pull-down menu in admin>tools>template selection. When you're done, you should be able to select your custom template from the same menu.

Thank you very much. That worked! It showed me that the images are there. Now, how to get them to show up on the template I'm using.