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  1. #1
    Join Date
    Dec 2008
    Location
    Los Angeles, CA
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    Default Database not found

    Hi,

    I install database. I contact my webhosting they told me I have database installed. I even loged in into my database file. it works perfect. When I try to start installing zencart, it says DATABASE NOT EXIST. Can you guys tell me what's wrong?

    Thanks,
    Harry

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Database not found

    If you are receiving that message you are not supplying the correct DB credentials

    I assume that this is when running zc_install
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  3. #3
    Join Date
    Dec 2008
    Location
    Los Angeles, CA
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    137
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    Default Re: Database not found

    Thanks for reply. All usernam, host password, d_b name all corect, but I still get that message.

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Database not found

    All usernam, host password, d_b name all corect, but I still get that message
    Quadruple check each of them for spelling etc

    Also check that the user is assigned to the database as a user in your hosts account manager
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Dec 2008
    Location
    Los Angeles, CA
    Posts
    137
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    Default Re: Database not found

    I even login to to database with same login name. it works. I have 2 letters for database name, do you think it can couse the problem (short name)?

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Database not found

    What type of account manager does your host provide?

    Some options are
    cpanel
    plesk
    or a custom manager
    Zen-Venom Get Bitten

 

 

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