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  1. #1
    Join Date
    Mar 2011
    Posts
    5
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    Default need help ! customers cant sign up

    hi i have installed zencart, got everything working fine but now customers cant sign up after entering there details and clicking register they just get a blank white page can any 1 help?

    http://www.highpowerautorepairs.co.uk

    runing version 1.3.9

  2. #2
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: need help ! customers cant sign up

    a link to your zencart site would help. the link you have given goes to an html site that doesn't appear to link to a zencart at all

    1) Have a look in your /cache file what error messages are there
    2) Read this https://www.zen-cart.com/tutorials/index.php?article=82
    3) Does this error happen if you switch back to the classic template
    Webzings Design
    Semi retired from Web Design

  3. #3
    Join Date
    Mar 2011
    Posts
    5
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    0

    Default Re: need help ! customers cant sign up

    sorry the url is highpowerautorepairs.co.uk/shop

    i have tired running the debug softwere but im nit getting an error log am i doing somethig wrong?

  4. #4
    Join Date
    Mar 2011
    Posts
    5
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    0

    Default Re: need help ! customers cant sign up

    this is the error [22-Mar-2011 02:27:36] PHP Parse error: syntax error, unexpected T_STRING in /hermes/bosweb/web197/b1977/ipg.highpowerautorepairs/shop/includes/languages/english/create_account.php on line 42

    ]

  5. #5
    Join Date
    Mar 2011
    Posts
    5
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    Default Re: need help ! customers cant sign up

    line 42 reads define('EMAIL_GV_CLOSURE', "\n" . 'Sincerely,' . "\n\n" . STORE_OWNER . "\nStore Owner\n\n". '<a href="'www.weston-baits.co.uk'">"'www.weston-baits.co.uk'"'</a>\n\n");
    can u tell me whats wrong?

  6. #6
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
    Plugin Contributions
    3

    Default Re: need help ! customers cant sign up

    Quote Originally Posted by wingnut82 View Post
    line 42 reads define('EMAIL_GV_CLOSURE', "\n" . 'Sincerely,' . "\n\n" . STORE_OWNER . "\nStore Owner\n\n". '<a href="'www.weston-baits.co.uk'">"'www.weston-baits.co.uk'"'</a>\n\n");
    can u tell me whats wrong?
    You seem to have an error in your quotes "'www.weston-baits.co.uk'"' has one too many quotes
    Webzings Design
    Semi retired from Web Design

  7. #7
    Join Date
    Oct 2010
    Location
    San Juan Puerto Rico
    Posts
    62
    Plugin Contributions
    0

    Default Re: need help ! customers cant sign up

    Hmmm.. Looks to me I am having a similar issue any thoughts?

    When a client trys to log in for the first time by creating an account they get a blank screen with this:

    1065 Query was empty in:[]

    Then nothing if they reload the page (goes to home page and not logged in). The account is created the user is just not being sent to the proper place. I am assuming it is a syntax error, but it has been so long I have no idea where it might be. Any suggestions?

 

 

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