PayPal express - the ZC order is ok bat no PayPal transaction

[joe1joe1]

I red all the threads about PayPal express and IPN and I can't find remedy to my problem:
I'm using ZC 1.39f with PayPal express. Hosted at GoDady.
When the buyer, using the PayPal "Checkout with paypal" button, the ZC system gets the transaction, order mail is sent bat the PayPal transaction is not made!
I try to use with / without the CURL settings, itry to re-install the paypal express module, i re-configure all paypal settings, and it did not help. I check the PayPal ZC log files - nothing seems wrong. I made IPNCHECK.PHP - all results OK.

Please help!

Regards,
Yoav

[DrByte]

I'm using ZC 1.39f with PayPal express. Hosted at GoDady.

Two strikes there: old version of Zen Cart. Best to upgrade first before trying other options.
And GD is well-known for having problems talking to payment services.

I check the PayPal ZC log files - nothing seems wrong.

What specifically led you to deem "nothing seems wrong"?

[joe1joe1]

Hi Doctor.
You right, i don't know if the logs are OK, attached.
I will upgrade, is there any thing else you can point?

10x

[DrByte]

The logs show that an Express Checkout transaction *started*, but never completed. There's no evidence in those logs of the actual data submitted to PayPal for the payment.

So, that suggests that at the last minute something changed.

In Admin->Customers->Orders, where you see the orders listed, the second column lists the payment and shipping modules actually used to complete the order. What's listed there for that order you're complaining about?

In Admin->Modules->Payment, which lines have yellow or green dots next to them? Red means properly disabled. Anything else means the module will be used whenever possible ... so, if you've tried to trick the system into merely setting a module's "enabled" setting to "false" instead of actually clicking "Remove" to completely turn it off, it's very possible that one of those "tricked" modules is what's "tricking" you

Yet another reason to upgrade to the latest version, which works around a quirk that caused that.

[joe1joe1]

Hi Doc,
Thanks for your attention.
All payment modules (except paypal express) are red and not installed.
All the problematic orders - Payment Method: PayPal

Any other option before i'm going through the upgrade?

Thanks

[DrByte]

All the problematic orders - Payment Method: PayPal

Um, it would say "paypalwpp" in Column 2 if it was an Express Checkout payment.
I think you're looking in the wrong place.

Any other option before i'm going through the upgrade?

No.

[joe1joe1]

OK, now i see it.
all transactions are paypalwpp

Joe

[joe1joe1]

Hi Doc,

Is it possible to take only the new version of PayPal express module and install it in the older ZC version?

Joe

[DrByte]

No. You need to do a proper upgrade.

[joe1joe1]

OK.
I have upgrade to 1.3.9h.
I try to buy with curl=true and curl=false. No luck.

the payment module used is paypalwpp

Logs attached

what now?

10x