Hello guys,
Ok ive got a little issue come up and I cant diagnose it because its working perfectly for me.
Basically, its been brought to my attention that some customers are having issues getting past the shopping cart stage, they cant get to the payment checkout as the checkout button doesnt work (it just refreshes the page), also issues with adding products to their cart, if they click add to cart, it starts to load the shopping cart page then just shows nothing in their cart, like a session problem
Now the issue is, its only happening to some customers, and some are fine (including myself), I can add to shopping cart, go through tot he checkout without any issues at all, both on Firefox and IE.
The zen cart is the latest version aswell, but no updates to the site have been made at all since this started to happen yesterday.
Just wondered if this rings a bell with anyone at all? its very frustrating trying to diagnose a problem when it works perfectly for me.
Any thoughts or advise would be greatly appreciated
Thank you
Sam
Bookmarks