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  1. #11
    Join Date
    Feb 2008
    Location
    Allen, TX
    Posts
    29
    Plugin Contributions
    0

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Sorry for my miss-understanding regarding hosting and fee amount. Could you provide a link to the Facebook App that goes with this plugin?

  2. #12
    Join Date
    Apr 2011
    Posts
    93
    Plugin Contributions
    1

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Hi tiffbrink,

    Here's a link to the facebook app:
    facebook.com/apps/application.php?id=136002413133082

    This link and full installation instructions are also available in the readme file. If anything is unclear, please let us know! Thanks!

  3. #13
    Join Date
    Jan 2011
    Posts
    2
    Plugin Contributions
    0

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Hi there brightsoft,

    We have tried installing your new module, we have security key and have added the app to our facebook page, filled in all the correct settings but keep getting the following error:

    Error : Shop plugin has not been located, please check that it has been installed at http://www.jsweb.co.uk/ (if this URL is incorrect, please change it in the App admin settings)

    The above URL is the correct location of where the module has been installed

    Any suggestions where we might have gone wrong?

  4. #14
    Join Date
    Apr 2011
    Posts
    93
    Plugin Contributions
    1

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Hi leejsweb

    When you request the fb_browse.php the page, it responds with a 404 error in the HTML headers, even though it actually exists:

    e.g.
    http://www.jsweb.co.uk/fb_browse.php?n=zc_browse&p=<PLUGINPASSWORD>

    This result in the JSON request in Facebook app failing and resulting in the error messsage you are receiving.

    I have seen this error with some of the Friendly URL rewriters, as they appear to always return 404 even if it is not applicable.

    Hope this helps

    Bright Software Solutions

  5. #15

    customer issue Re: Facebook - eCommerce Catalog Browse [Support]

    I have installed the plug-in and the app on facebook, but even though is shows my categories no products are being displayed.

    Did I miss something?

    Thanks

  6. #16
    Join Date
    Apr 2011
    Posts
    93
    Plugin Contributions
    1

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Sorry not sure why the products are not showing. In theory add-on only shows products that are products_quantity >0 and products_status = 1.

    If you can let me know your website address, I can take a look to see if I can work out why.

  7. #17

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Quote Originally Posted by brightsoftware View Post
    Sorry not sure why the products are not showing. In theory add-on only shows products that are products_quantity >0 and products_status = 1.

    If you can let me know your website address, I can take a look to see if I can work out why.

    That answered my question. I have all of my items at QTY=0 since I don't track inventory. I will change them to at least 1 and see if that solved the issue.

  8. #18

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Quote Originally Posted by cooler0918 View Post
    That answered my question. I have all of my items at QTY=0 since I don't track inventory. I will change them to at least 1 and see if that solved the issue.
    It did. Thanks

  9. #19
    Join Date
    Apr 2010
    Posts
    14
    Plugin Contributions
    0

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    Nice plug in, good job on it.

    Only took a few minutes to get it installed and running.

    It will be interesting to see how much traffic it generates for our site.

  10. #20
    Join Date
    Nov 2009
    Location
    Aurora, IN
    Posts
    37
    Plugin Contributions
    0

    Default Re: Facebook - eCommerce Catalog Browse [Support]

    This works great. Is there a way to add a tab that will show the online shop?

 

 
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