Shipping Rate Changes on step 2 of 3 of checkout

[webhtmauicom]

The site is www.surfmaui.com

Caculated Method = Price w/ Table Rates

25:8.00,50:10.00,100:11.00,250:12.00,500:16.00,7500:20.00

The Ground Shipping up to 25 dollars is 8.00. When an item in that range is added to the cart, the shipping amount shows up as the 8.00 in both cart contents page (/index.php?main_page=shopping_cart) & in the delivery information page or step 1 of 3 (/index.php?main_page=checkout_shipping).

When the 'Continue Checkout' button is check going to page 2 of 3 in the checkout (/index.php?main_page=checkout_payment) it adds on an additional 12.00 bucks.

So the total for shipping is now $20.00.

Oddly enough this is the exact amount charged for Air Shipping, which is setup as an entirely different Module.

It looks like some how half way thru the checkout the shipping fee is change caculation from Ground Shipping Module to that of the Air Shipping Module.

Thanks for any help!
Mahalo,
Todd

[Ajeh]

Something is not correct on your shipping ...

When Ground is selected for $8.00 on the checkout_shipping it is then changed to the Air Shipping on the checkout_confirmation ...

You need to see what is wrong with your shipping that:

1 it changes shipping methods durning checkout

2 does not show shipping charges on the checkout_confirmation

What version of Zen Cart are you using?

Clean install or an Upgrade?

What shipping modules are you using for your shipping methods?

What are their names and filenames?

Have you done any kinds of customization to them?

Do you have the Modules ... Order Totals ... Shipping ot_shipping installed?

What happens if you switch to the Classic Template?

[webhtmauicom]

Ajeh thanks for the quick reply


1. I have confirmed that it IS changing to Air Shipping as on the checkout_shipping you can see that Ground is the method being selected. Then on the checkout_confirmation you can see below, the Air Shipping is on the confirmation.




2. It does not show the switched 'incorrect' shipping charge as a line item on the checkout_confirmation, see screen shot 'Step 3 of 3' but the switched shipping charge is reflected in the order total.

We are using version 1.39h that was upgraded from 1.38

Shipping Modules being used, see high lights:




The two methods in question which are:

Ground Module = Ground zones_2

Includes/modules/shipping/zones_2.php

Includes/languages/english/modules/shipping/MY_TEMPLATE/zones_2.php

Air Module = Zone Rates zones

Includes/modules/shipping/zones.php

Includes/languages/english/modules/shipping/MY_TEMPLATE/zones.php

Customizations: To the Title & Description in my over ride folder. I don't ever recall customizing the files in the Includes/modules/shipping/ folder

I don't have the Order Totals module installed.

When I switch to the classic it show the some of title/name/descriptions customizations I have done (didn't use the override system at first).

But it behaves the same way.

The totals are off by .05 cents b/c I used one item at 20.00 and when i switched to the classic temp I used an item that costs 19.95 in the cart.

Any thoughts greatly appreciated

[Ajeh]

The problem is you are using:
zones_2.php
zones.php

and the two are conflicting with one another ...

Most likely, if you were to rename:
/includes/modules/shipping/zones_2.php
/includes/langauges/english/modules/shipping/zones_2.php

to be:
/includes/modules/shipping/zones2.php
/includes/langauges/english/modules/shipping/zones2.php

and changed all references in both files for:
zones_2 to zones2
ZONES_2 to ZONES2

this would correct the problem ...

[webhtmauicom]

Thanks Ajeh!! Works great now

[Ajeh]

Thanks for the update that this was able to correct the issue ...