Thread: Checkout issues

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  1. #1
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    help question Checkout issues

    FOr an unknown reason my items show up with a double image and productname in the shopping cart



    ALso when I push the Checkout button ( to go to checkout_shipping) I get a page not found, while the files are uploaded to the internet.

    Please who can help me out?
    Thank you
    Christina

  2. #2
    Join Date
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    Default Re: Checkout issues

    seem to have error codes in your script.

    find a coder to sort that out.

  3. #3
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    Default Re: Checkout issues

    Feng,
    please look in your root directory/ Cache
    Report back with any error log
    Mark
    Hare Do

  4. #4
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    Default Re: Checkout issues

    Hi mark,

    I am not sure what you mean, can you explain?

    Thank you
    Christina

  5. #5
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    Default Re: Checkout issues

    What version of Zen Cart are you using?
    What modules have you installed?

    use your ftp program and look here please:
    there will be a folder called cache, click on it and report back any errors..
    root directory/ cache
    Mark
    Hare Do

  6. #6
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    Default Re: Checkout issues

    Hi Mark,

    I use 1.3.9h
    Which modules i have installed.... do you really wanna know. I think all together about 40 addons

    When I go to my FTP and click on cache I do not get an error
    I do see files with following names: myDEBUG-adm-1302696866-949632.log

    Is that what I need to check?

  7. #7
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    Default Re: Checkout issues

    Oh my, you do have a task ahead of you...

    When you installed the add on's did you use Winmerge to munge the coding together when you touched a core .php file with zen?
    Mark
    Hare Do

  8. #8
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    Default Re: Checkout issues

    Hi Mark,

    Well, I check functionality after every installation ( or 2 ) so I kidn of know where it should gone wrong.

    Which I think is in the VAT /tax module

    What do you suggest? Try to fix what's broken or do a fast reinstallation? ( which is not really fast with all the addons )

    Perhaps you offer commercial help

  9. #9
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    Default Re: Checkout issues

    Yikes with 40 mods.... Sorry....
    Christina, as a rule of thumb I always create a test site, and load a module first to check it functionability, then if ok, off to installling it on my main site...

    Did you look at the VAT thread to see if similar problems..

    This is where you will find commercial help:
    Mark
    Hare Do

  10. #10
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    Default Re: Checkout issues

    This site is not up and running. I have my older version of zen-cart up and running and was workign on a new version behind te scene.

    I did check after every installation if it was working yes or no. Just with petite modules I did not. So I am sure it is the VAT mod.
    Not sure how easy it would be to uninstall. Cause I would need to check all moderated files first.

    hmmm.... what would be the smartest move..........

 

 
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