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  1. #1
    Join Date
    Apr 2011
    Posts
    28
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    Default Help! Cannot Add or Edit Products

    Hi All,
    I just installed Zen Cart and cannot figure out why I get a blank page in the admin when trying to add a new product or edit an existing one. I had the dummy products installed to get used to the system.

    I can add new categories though.

    I have no idea where to start on finding a solution to this. Unfortunately I cannot do anything with the site until I figure our why I can't add or edit products.

    Any help is greatly appreciated :)

    Thanx,
    DKmojo

    Zen Cart Version 1.3.9
    No Add-Ons
    Installed on my localhost WAMP server - for now

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    Default Re: Help! Cannot Add or Edit Products

    Take time and read this tutorial ..
    https://www.zen-cart.com/tutorials/index.php?article=82

    1. also post back with any error here please..
    2. root directory/ cache
    Mark
    Hare Do

  3. #3
    Join Date
    Apr 2011
    Posts
    28
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    Default Re: Help! Cannot Add or Edit Products

    Thanx for the quick reply.

    I read the tutorial and do not know what this statement means:

    "If you're dealing with blank admin pages, for the upload destination, substitute the /admin/includes/extra_configures folder instead of /includes/extra_configures where mentioned in the instructions."

    I saw no mention of the extra_configures folder in the basic set up of products so I am a little confused.

    Checked my cache for error logs and found this one:

    "PHP Parse error: parse error in PATH_TO_MY_INSTALL\includes\modules\product\collect_info.php on line 343"

    I looked at the line and it looks like something is out of place. Not sure exactly what but something isn't right.

    Should I post the code here?

    Thanx

  4. #4
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
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    Default Re: Help! Cannot Add or Edit Products

    Take a look at this thread please..
    Mark
    Hare Do

  5. #5
    Join Date
    Apr 2011
    Posts
    28
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    Default Re: Help! Cannot Add or Edit Products

    That fixed it :)

    Strange that I didn't have any add-ons and got a similar issue as the link you posted.

    No biggie, thanx again!

    dkmojo

  6. #6
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    Default Re: Help! Cannot Add or Edit Products

    You are most welcome, thanks for posting back your solution was fixed..
    Mark
    Hare Do

 

 

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