ZenCart 1.38
Authorize.net AIM
GoDaddy Host (already talked to them to no avail)
I installed ZenCart a couple years ago and it has worked perfectly until around late March when it suddenly started throwing these two errors. (And the admin of zencart has never been even opened since 2 years ago, this shopping cart brings in VERY minimal amounts of orders)
Error 1: "WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized."
Error 2:"Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance."
I have remade the Transaction ID and the MD5 Hash multiple times and made sure that they match. I am including the .log file of one of the failed transactions:
########################################___
Apr-22-2011 04:29:00
=================================
Comm results: 28 connect() timed out!
Response Code: .
Response Text:
Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 2.00
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXXX7584
[x_exp_date] => 0512
[x_card_code] => ****
[x_email_customer] => TRUE
[x_email_merchant] => TRUE
[x_cust_id] => 1
[x_invoice_num] => 40-lrevSe
[x_first_name] => Yuval
[x_last_name] => Benari
[x_company] =>
[x_address] => 407 Sanchez St
[x_city] => San Francisco
[x_state] => California
[x_zip] => 94114
[x_country] => United States
[x_phone] => 2672412476
[x_email] => [email protected]
[x_ship_to_first_name] =>
[x_ship_to_last_name] =>
[x_ship_to_address] =>
[x_ship_to_city] =>
[x_ship_to_state] =>
[x_ship_to_zip] =>
[x_ship_to_country] =>
[x_description] => Payment for Services : Increments of (qty: 2)
[x_recurring_billing] => NO
[x_customer_ip] => 76.14.67.43
[x_po_num] => Apr-22-2011 04:28:45
[x_freight] => 0.00
[x_tax_exempt] => FALSE
[x_tax] => 0.00
[x_duty] => 0
[Date] => April 22, 2011, 4:28 pm
[IP] => 76.14.67.43
[Session] => a8adeafb123ceafc577829317bea1b8a
[url] => https://secure.authorize.net/gateway/transact.dll
)
Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] =>
[Expected-MD5-Hash] => AFA575EA754852725A53E091A65361DF
[HashMatchStatus] => FAIL
)
CURL communication info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0
[namelookup_time] => 0.006471
[connect_time] => 0
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => 0
[upload_content_length] => 0
[starttransfer_time] => 0
[redirect_time] => 0
)
Using CURL Proxy: [proxy.shr.secureserver.net:3128] with Proxy Tunnel: On
RAW data received:
################################################################################ ##########_
I have spoken with Authorize.net and GoDaddy and they are stumped. Can anyone help me? I'll do anything to get this fixed! I have been reading through threads and alll over the internet, but all threads either too old so the resolution info is outdated or some other aspect of the issue is different enough to be no help in the end. PLEASE HELP!
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