I very carefully followed the directions Customization - Templates - Create to create my custom template. After uploading the files and going as directed to Tools>Template Selection to choose my custom template, I found that the Template Selection page is coming up blank - no error message, just blank. I can view other pages under Tools and Confiuration. I viewed this page yesterday before uploading the custom template today. I restarted my computer, cleared the cache, tried both IE and Firefox browsers - still blank.
Any ideas?
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27 Apr 2011, 08:41 PM #1
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Template selection page not viewable after uploading custom template
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27 Apr 2011, 09:49 PM #2
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Re: Template selection page not viewable after uploading custom template
I deleted the entire custom template folder and now the template selection page is viewable again. What file would be impacting this?
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27 Apr 2011, 09:52 PM #3
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Re: Template selection page not viewable after uploading custom template
A bad FTP upload... A small hick-up which happens... Ty for reporting back the fix.
Mark
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28 Apr 2011, 04:25 AM #4
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Re: Template selection page not viewable after uploading custom template
Did you upload the custom folders/files to the correct place?
Mary Ellen
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28 Apr 2011, 04:59 PM #5
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Re: Template selection page not viewable after uploading custom template
Resolved this...evidently somewhere along the way, Notepad took out all the line breaks in the template_info.php file. When I corrected that, everything came up correctly.
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28 Apr 2011, 05:08 PM #6
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Re: Template selection page not viewable after uploading custom template
Thanks for posting the solution..
Mark
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28 Apr 2011, 05:16 PM #7
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Re: Template selection page not viewable after uploading custom template
It probably wasn't Notepad. It might have been your FTP client. Of course, none of that matters as long as you got it resolved.
Mary Ellen
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