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  1. #1
    Join Date
    Jan 2011
    Location
    South Wales
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    Default New Problem with my site - Candied Apple

    Hi all, hoping someone can help me.

    I installed a new template (candied apple) for my site which worked great, i've not long started on the site so if anything did go wrong there's not a lot to fix but now i've changed to the new template, the products are all still within their categories but when i actually click into a product it only shows up a blank page.

    Any ideas what i did wrong and how i fix it ?

    Regards Dave

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: New Problem with my site

    Where can this be seen??? I am groping in the dark

    Does it work if you revert back to the classic template?
    Blank page issues normally caused by
    https://www.zen-cart.com/tutorials/index.php?article=82
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jan 2011
    Location
    South Wales
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    Default Re: New Problem with my site

    Quote Originally Posted by kobra View Post
    Where can this be seen??? I am groping in the dark

    Does it work if you revert back to the classic template?
    Blank page issues normally caused by
    https://www.zen-cart.com/tutorials/index.php?article=82
    Hi, thanks for the speedy reply, i wasn't sure if i was allowed to post a link up in here. my addy is www.icfancydress.co.uk

    I reverted back to the original template and all is fine again, checked the files that i uploaded and all files are in includes/modules/candied_apple or includes/templates/candied apple so no over writing of any files has happened.

    Hope this is of help ?

    Regards Dave

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: New Problem with my site

    checked the files that i uploaded and all files are in includes/modules/candied_apple or includes/templates/candied apple so no over writing of any files has happened.
    Then your blank page issue is a bad download, expand, or upload

    What are you using for a FTP Client?
    Does it report errors in transfer?
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Jan 2011
    Location
    South Wales
    Posts
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    0

    Default Re: New Problem with my site - Candied Apple

    I'm using filezilla as ftp client and it reports no failed transfers.

    I'll uninstall it and possibly try again later.

    Thanks for your help

    Regards Dave

 

 

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