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  1. #1
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    Default My first purchase from my store not charging GST

    Zencart version v1.3.9h

    Just had my first purchase made from my Zencart. However, the cart has not charged the customer GST. The website shows the price including GST and Tax is set to 10% on the item. The customer has set his address as Australia and I have it set that I only ship to Australia.

    Where should I start looking for the problem?

    Cheers
    Gary

  2. #2
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    Default Re: My first purchase from my store not charging GST


  3. #3
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    Default Re: My first purchase from my store not charging GST

    Check your Zone Definition ... what do you have set up on the DETAILS for it for the Country and Zone ...
    Linda McGrath
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  4. #4
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    Default Re: My first purchase from my store not charging GST

    Zone Definitions - Taxes, Payment and Shipping

    Zone Name - Australia
    Description - AU GST

    Zone Definitions - Taxes, Payment and Shipping

    Country
    Australia

    Zones
    All Zones

  5. #5
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    Default Re: My first purchase from my store not charging GST

    Thankyou so much for your help with sorting this out Ajeh, you are a legend.

    Cheers
    Gary

  6. #6
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    Default Re: My first purchase from my store not charging GST

    Thanks for the update that this is now working correctly for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
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    Default Re: My first purchase from my store not charging GST

    This is what was found-

    You had changed the basis for the Taxes to STORE and they should have been on SHIPPING ...


    Thanks once again Ajeh.

 

 

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