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  1. #1
    Join Date
    May 2011
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    Default Can not log in to Admin Page or See Site

    I am no longer able to login to admin area or go to my site. Can get to the admin login page but when I enter my user name & password, I get the following error.

    This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

    I get this same error when logging into site. Here are the two links

    TOWCONSULTING.COM/zencart



    Please help
    Last edited by Kim; 23 May 2011 at 04:05 PM.

  2. #2
    Join Date
    Jun 2003
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    Default Re: Can not log in to Admin Page or See Site

    Have you made any recent changes to your site? Has your hosting made any changes to the server?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    May 2011
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    Default Re: Can not log in to Admin Page or See Site

    I have been editing pages to get it up and running. I did find the file that has the error logs and this is the error.

    [23-May-2011 08:08:45] PHP Parse error: syntax error, unexpected T_STRING in /home/content/j/g/o/jgodwinhost3/html/zencart/adminur****q/includes/languages/english/index.php on line 21

    Not sure how to correct the problem.
    Last edited by Kim; 23 May 2011 at 04:27 PM. Reason: Do not post your secret admin directory name

  4. #4
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    Default Re: Can not log in to Admin Page or See Site

    Replace that file with a clean original.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
    Join Date
    May 2011
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    Default Re: Can not log in to Admin Page or See Site

    Ok - I did replace that file with a clean file and now I can log into the Admin area but still get the error when I am trying to go to the site.

  6. #6
    Join Date
    May 2011
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    Default Re: Can not log in to Admin Page or See Site

    I was able to figure out what I needed to fix and my site is back up and running. Thanks for pointing me in the right direction.

  7. #7
    Join Date
    Oct 2006
    Location
    UK
    Posts
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    Default Re: Can not log in to Admin Page or See Site

    Quote Originally Posted by mgodwin View Post
    I was able to figure out what I needed to fix and my site is back up and running. Thanks for pointing me in the right direction.
    Can you please share how you fixed this issue. This has just started happening to me. One minute it was working and the other it stopped without any changes being made.
    When the going gets tough, the tough take a coffee break.

    visit my store at: http://www.mysticminds.co.uk/store

  8. #8
    Join Date
    Apr 2006
    Location
    Ohio
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    Default Re: Can not log in to Admin Page or See Site

    First of all post back any errors in this folder..
    root directory/ cache
    Mark
    Hare Do

  9. #9
    Join Date
    Oct 2006
    Location
    UK
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    Default Re: Can not log in to Admin Page or See Site

    All seems to work again now without doing anything. Strange thing was that it also affected my other zen cart (older version I'm upgrading from) in the same manner so I think that it was literally an internal error caused by the server protecting itself from attack or something. I simply left it for a while then tried again, put my password and login details and this time it worked which is a relief. It would have been nice to find out exactly what caused this mind but nothing shows in the error logs.
    When the going gets tough, the tough take a coffee break.

    visit my store at: http://www.mysticminds.co.uk/store

 

 

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