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  1. #1
    Join Date
    Aug 2008
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    Default live chat in sidebox

    i know it has been answered here already probably several times, but i am having trouble and wanted to see if there was a newer easier way.

    i want to make a sidebox that displays the button that connects to livechat.

    my store is Taxidermy For Sale

    thanks

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
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    Default Re: live chat in sidebox

    Search the Free Software Add Ons (link above) for chat.

  3. #3
    Join Date
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    Default Re: live chat in sidebox

    it's not the chat i need, i have that.

    i need to know how to make an empty sidebox that i can then put the code in that will display my button.

    there really should be an easier way, maybe somewhere in the admin section, like a button to "Create New Sidebox". and then use define pages editor to edit what is inside.

  4. #4
    Join Date
    Apr 2004
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    UK
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    Default Re: live chat in sidebox


  5. #5
    Join Date
    Aug 2008
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    Default Re: live chat in sidebox

    misty, that is exactly what i needed, thanks!

    ...but now i have encountered another problem. i have the sidebox set up and working, well displaying text anyway...

    but when i put in the code that is supplied with the free chat software i am using, the whole page disappears. maybe i can't run script in the sidebox?

    this is the code that i am trying to put in the box...

    <div align='center' id='VolusionLiveChat'><a href='http://www.volusion.com'>Shopping Cart Software</a></div>
    <script defer type='text/javascript' src='https://livechat.volusion.com/script.aspx?id=754903' ></script>


    the code works, it is displayed in the middle of the page at Taxidermy For Sale, and the sidebox is rightside top.

    i have tried changing the code different ways but it seems that anything i put inside of <>'s makes the page go white.

  6. #6
    Join Date
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    Default Re: live chat in sidebox

    alright, i got my sidebox working, only thing left is that it has a margin from the top to my button that i can't work out :/

  7. #7
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
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    3

    Default Re: live chat in sidebox

    Depending on which Blank Sidebox file you inserted your code in, there may be <p> tags on each end of your content. Remove those (but leave the single quotes).

  8. #8
    Join Date
    Apr 2004
    Location
    UK
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    Default Re: live chat in sidebox

    Quote Originally Posted by kinembe View Post
    alright, i got my sidebox working, only thing left is that it has a margin from the top to my button that i can't work out :/
    Visited site...looks like you have now installed correctly.

  9. #9
    Join Date
    Aug 2008
    Posts
    63
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    Default Re: live chat in sidebox

    i removed the whole line:
    $content .= '<p>' . TEXT_BLANK_SIDEBOX . '</p>';
    from the tpl_blank_sidebox.php

    this line, i think, is calling for information that is in the blank_sidebox_defines.php and i do not have any info in there for it to display so it was showing blank space.

    thanks again zen folks, misty in particular.

  10. #10

    Default Re: live chat in sidebox

    Adding live chat software with your site is very easy, you simply need to sign up through the site and add a very small code on your site and it is ready to use. Track the visitors and help your online visitors to make them happy so that they could turn into your happy customers.

    You can add chat button at below side on RHS corner or at the middle of RHS as a sticky button. To check it better take a call on it try it on your site.

 

 
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