I had a customer contact me and tell me that he cannot place his order with our store because the site tells him that we are not shipping to his region at this time. This customer lives in the same city as us, and on shipping zones we have it set to "none" both on USPS and UPS, we also have free shipping options enabled for products that have free shipping selected.
I just added a product that didn't have free shipping along with the "free shipping" product and now the rates work. Do I have to have the free shipping and free shipping options modules enabled when the only products in the cart are "free shipping"?
This is the first I have heard of this, and a couple months ago did a test check out and all worked fine, I am lost as to how to fix this. I already removed and reinstalled the USPS module, but nothing. Can anyone help me remedy this?
website: mercenarypb.com
Results 1 to 3 of 3
-
30 May 2011, 06:21 AM #1
Zen Follower
- Join Date
- Dec 2009
- Posts
- 244
- Plugin Contributions
- 0
Sorry we are not shipping to your region at this time
Last edited by AirsoftOutfitter; 30 May 2011 at 06:24 AM.
-
30 May 2011, 06:29 AM #2
Sensei
- Join Date
- Jan 2004
- Posts
- 66,373
- Blog Entries
- 7
- Plugin Contributions
- 274
Re: Sorry we are not shipping to your region at this time
To offer Free Shipping, you need to enable a Free Shipping module.
https://www.zen-cart.com/tutorials/i...hp?article=162.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
-
28 Jul 2011, 12:00 AM #3
New Zenner
- Join Date
- Aug 2005
- Location
- SF Bay Area, California, USA
- Posts
- 89
- Plugin Contributions
- 0
Re: Sorry we are not shipping to your region at this time
I got this on two orders in the last few months. We ship with UPS only. Turned out we had missed entering the shipping weight of those products. Adding the shipping weight cleared it right up.
Cheers,
chrx
Reply With Quote
Similar Threads
-
v139h Sorry, we are not shipping to your region at this time
By fubar73 in forum Built-in Shipping and Payment ModulesReplies: 3Last Post: 22 Jan 2012, 12:21 AM -
Sorry, we are not shipping to your region at this time.
By datatv in forum Built-in Shipping and Payment ModulesReplies: 17Last Post: 30 Sep 2011, 06:36 PM -
Sorry, we are not shipping to your region at this time
By enquirer66 in forum Built-in Shipping and Payment ModulesReplies: 1Last Post: 20 Sep 2008, 07:23 AM -
Sorry, we are not shipping to your region at this time.
By Division in forum Built-in Shipping and Payment ModulesReplies: 9Last Post: 29 May 2008, 02:48 AM -
Sorry, we are not shipping to your region at this time.
By wolf99 in forum Customization from the AdminReplies: 4Last Post: 10 Oct 2006, 12:17 PM
Bookmarks