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  1. #1
    Join Date
    Dec 2008
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    application error Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    After I tried to install the multiple admin add-on my admin page went blank giving error 500. So after searching in the forum I found that in CPanel I can find why the error came.

    The error was a file that was calling the same thing that was called in another core file. So I deleted it (plus I deleted the whole files that came with the multiple admin addon) and the login page for admin started working. And so the index of admin also is working.

    But the problem is every single other pages in the admin area (orders, categories, extra pages, languages,...) they all give a blank page with this error :

    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.

    What shall I do? My cart is working fine, it is only the admin part that is not.
    www.alepia.ch Alepia suisse

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    %00 errors are typically not directly a ZenCart issue

    https://www.zen-cart.com/tutorials/index.php?article=63
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    500 errors are typically not directly a ZenCart issue

    https://www.zen-cart.com/tutorials/index.php?article=63

    Did you back up before adding the mod???
    Zen-Venom Get Bitten

  4. #4
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    I did not do it before the addon, but like a month ago..
    www.alepia.ch Alepia suisse

  5. #5
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    does it need to be the database or normal bac-up?
    www.alepia.ch Alepia suisse

  6. #6
    Join Date
    Apr 2006
    Location
    Ohio
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    Always back up your site and the database before installing Free Software Add Ons.. Because if you load on a live site and it makes it all messed up, just upload your back up files...

    For a rule of thumb I create a test site and load the module there first to catch any bugs or issues before I dump it on my live site..
    Mark
    Hare Do

  7. #7
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    I tried a database restore, but it did not solve the problem :
    www.alepia.ch Alepia suisse

  8. #8
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    Yeah its true @Haredo ! I don't know why i did not do it
    www.alepia.ch Alepia suisse

  9. #9
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    I did the database restore which hopelessly did not solve the problem What shall I do?
    www.alepia.ch Alepia suisse

  10. #10
    Join Date
    Apr 2006
    Location
    Ohio
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    Default Re: Blank Pages in Admin? HTTP Error 500 (Internal Server Error)

    How many other modules have you loaded that touches the core files in the admin??

    If none, then save admin/ includes/ configure.php in a file on your computer, then ftp and reload the entire admin section of the Zen Cart you are using to your server..
    Mark
    Hare Do

 

 
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