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  1. #1
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    Default Usps debug emails

    Does this have anything to do with successful or unsuccessful purchases? I notice that I am getting quite a few debug notices on given days, but no new orders....

  2. #2
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    Default Re: Usps debug emails

    Those emails come whenever someone gets a shipping quote, and only if you've got the debug email option enabled in the module.

    So, if they use the Shipping Estimator or visit the checkout_shipping page, a quote will be requested.
    .

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  3. #3
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    Default Re: Usps debug emails

    Quote Originally Posted by DrByte View Post
    Those emails come whenever someone gets a shipping quote, and only if you've got the debug email option enabled in the module.

    So, if they use the Shipping Estimator or visit the checkout_shipping page, a quote will be requested.
    That is what I thought. Is there a way to see if there are any issues with checkout process? Issues that would prevent an order from going through?

  4. #4
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    Default Re: Usps debug emails

    You mean like actually going thru checkout yourself to get a first-hand view?
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  5. #5
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    Default Re: Usps debug emails

    Quote Originally Posted by DrByte View Post
    You mean like actually going thru checkout yourself to get a first-hand view?
    That is the only way I know of doing it, however sometimes customers have difficulties that I don't.

  6. #6
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    Default Re: Usps debug emails

    Quote Originally Posted by AirsoftOutfitter View Post
    That is the only way I know of doing it, however sometimes customers have difficulties that I don't.
    I constantly get 20-40 email debug responses a day, but notice that there are no orders, or no customer sign ups. Does this mean that people are coming to my site and just estimating shipping costs for a product?

    Here is a common USPS Debug Response that I receive:

    "(You can turn off this debug email by editing your USPS module settings in the admin area of your store.)

    <?xml version="1.0"?>
    <Error><Number>-2147219099</Number><Source>Rate_Respond.;clsRateV3.UnpackRateNode;SOLServerRates.RateV3_Resp ond</Source><Description>Missing value for ZipDestination.</Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>"

  7. #7
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    Default Re: Usps debug emails

    Seems to be so.

    And, since they're not supplying a zip code, it can't give them a quote.
    .

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  8. #8
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    Default Re: Usps debug emails

    Keep in mind that as a Guest, the first hit on the Shipping Estimator by the Guest has no settings but triggers the "attempt" for a quote ... hence the debug errors that you are seeing that appear to be blank requests ...
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