"Add to cart" problem: "Your Shopping Cart Is Empty"

[polik]

Hi,

I have a problem with "add to cart" button. I've check all the settings in admin (everything fine) and this button works only for "new product for..." page. On product page and others is saying after clicking "Your Shopping Cart is empty."

Do you think that's because COWOA is installed?


ZC v 1.3.9g

Many thanks.

[polik]

I upgrade to 1.3.9h and still nothing. Where did I make mistake? Could anyone point me in right direction please - what to check, where to look ...

Thanks

[kobra]

As a default install does not exhibit this I suspect that it is from something you have added and maybe incorrectly

[polik]

Hi Kobra,

Thanks for reply.

I check all added mod's and whole structure once again and let know everyone.

Hope that this time I'll find something.

Many thanks.

[polik]

Hi all ,

COWOA uninstalled, whole structure of additional mod's check, upgraded to v 139h and still nothing. Can not add product to shopping cart. The only thing is that product displayed in "NEW PRODUCT FOR..." can be added to cart anything else nope.

Can anyone tell me what is going on in my zc?

Many thanks

[kobra]

Can anyone tell me what is going on in my zc?

Back out your add on modules

OR if you have done this correctly for most that can use overrides and you have done this you can switch to the classic template and see if the issue persists - - this will only narrow the issue to some overridden file in your template structure

COWOA alters core files BTW - so replace those with standard default files

[DrByte]

What's the URL?
Which browsers are you using? Is it the same with all?

[polik]

Thanks all for advices ...

I replace all COWOA with standard default files, run SQL from backup in Cpanel and it works !!!

Problem gone !!!

Thanks a million, I did not expect that SQL might be an issue... (Sorry - I'm beginner in this).

BACKUP, BACKUP and once again BACKUP !!!

P.S. DrByte the problem was with all browser - I test that on Safari, Firefox, Chrome.

[mrraj2985]

One Solution of this problem is to go to configure.php in your folder and set define('STORE_SESSIONS', 'db') to define('STORE_SESSIONS', '')

[riky]

Hi Zen Cart community,

I have encountered the same problem, which came out after the installation of a dedicated SSL certificate with webhostingpad.com. The shopping cart doesn't work properly, in fact when a user click on add item, is redirected to okidoqui.com/shopping_cart that displays "Your Shopping Cart is Empty".

Some details about my system:

• Web Site: www.okidoqui.com
• Server OS: Linux 2.6.18-338.19.1.el5.lve0.8.36
• PHP Version: 5.2.17
• Zen Cart 1.3.8a
• Database Patch Level: 1.3.8

I already studied previous threads such as:

• http://www.zen-cart.com/forum/showthread.php?t=46925
• http://www.zen-cart.com/forum/showthread.php?t=113844
• https://www.zen-cart.com/forum/showthread.php?t=59769

and the tutorial:

• https://www.zen-cart.com/tutorials/index.php?article=14

I guess that the problem occurs because of the .htaccess file, but I am not sure. Here attached the .htaccess file:

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.okidoqui.com/$1 [R,L]

RewriteEngine On
# -FrontPage-

IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*

<Limit GET POST>
order deny,allow
deny from all
allow from all
</Limit>
<Limit PUT DELETE>
order deny,allow
deny from all
</Limit>

#### BOF SSU
Options +FollowSymLinks -MultiViews
RewriteEngine On

RewriteBase /

# Deny access from .htaccess
RewriteRule ^\.htaccess$ - [F]

RewriteCond %{SCRIPT_FILENAME} -f [OR]
RewriteCond %{SCRIPT_FILENAME} -d
RewriteRule .* - [L]

RewriteRule ^(.+) index.php?/$1 [E=VAR1:$1,QSA,L]
#### EOF SSU

AuthName okidoqui.com
AuthUserFile /home2/okidoqui/public_html/_vti_pvt/service.pwd
AuthGroupFile /home2/okidoqui/public_html/_vti_pvt/service.grp
RewriteCond %{HTTP_HOST} ^.*$
RewriteRule ^megatradecenter\.com$ "http\:\/\/www\.okidoqui\.com" [R=301,L]

RewriteCond %{HTTP_HOST} ^megatradecenter.com$ [OR]
RewriteCond %{HTTP_HOST} ^www.megatradecenter.com$
RewriteRule ^/?$ "http\:\/\/www\.okidoqui\.com" [R=301,L]

RewriteCond %{HTTP_HOST} ^okidoqui\.com$ [OR]
RewriteCond %{HTTP_HOST} ^www\.okidoqui\.com$
RewriteRule ^/?$ "https\:\/\/www\.okidoqui\.com\/" [R=301,L]

# From Ultimate SEO URLs

RewriteRule ^(.*)-p-(.*).html$ index\.php?main_page=product_info&products_id=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-c-(.*).html$ index\.php?main_page=index&cPath=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-m-([0-9]+).html$ index\.php?main_page=index&manufacturers_id=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-pi-([0-9]+).html$ index\.php?main_page=popup_image&pID=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-pr-([0-9]+).html$ index\.php?main_page=product_reviews&products_id=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-pri-([0-9]+).html$ index\.php?main_page=product_reviews_info&products_id=$2&%{QUERY_STRING} [L]

RewriteRule ^(.*)-ezp-([0-9]+).html$ index\.php?main_page=page&id=$2&%{QUERY_STRING} [L]

# For Open Operations Info Manager

RewriteRule ^(.*)-i-([0-9]+).html$ index\.php?main_page=info_manager&pages_id=$2&%{QUERY_STRING} [L]

# For dreamscape's News & Articles Manager

RewriteRule ^news/?$ index\.php?main_page=news&%{QUERY_STRING} [L]

RewriteRule ^news/rss.xml$ index\.php?main_page=news_rss&%{QUERY_STRING} [L]

RewriteRule ^news/archive/?$ index\.php?main_page=news_archive&%{QUERY_STRING} [L]

RewriteRule ^news/([0-9]{4})-([0-9]{2})-([0-9]{2}).html$ index\.php?main_page=news&date=$1-$2-$3&%{QUERY_STRING} [L]

RewriteRule ^news/archive/([0-9]{4})-([0-9]{2}).html$ index\.php?main_page=news_archive&date=$1-$2&%{QUERY_STRING} [L]

RewriteRule ^news/(.*)-a-([0-9]+)-comments.html$ index\.php?main_page=news_comments&article_id=$2&%{QUERY_STRING} [L]

RewriteRule ^news/(.*)-a-([0-9]+).html$ index\.php?main_page=news_article&article_id=$2&%{QUERY_STRING} [L]

# All other pages

# Don't rewrite real files or directories

RewriteCond %{REQUEST_FILENAME} !-f [NC] 

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule ^(.*).html$ index\.php?main_page=$1&%{QUERY_STRING} [L]

If I take out the first three lines, which activate the redirection to https, the shopping cart works wonderfully. I need the SSL connection and I need your help.

You will also find the public_html/includes/configure.php file as follow:

<?php
/**
 * @package Configuration Settings circa 1.3.8
 * @copyright Copyright 2003-2007 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */
 
//additional keywords for products//
$oquikeywords = ',deals, cheap price';
//end additional keywords

/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/
include_once('includes/config_sites/sites_switch.php');

// Define the webserver and path parameters
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  define('HTTP_SERVER', 'https://www.okidoqui.com');
  define('HTTPS_SERVER', 'https://www.okidoqui.com');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/home/okidoqui/public_html/');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'localhost');
  define('DB_SERVER_USERNAME', '***************');
  define('DB_SERVER_PASSWORD', '***************');
  define('DB_DATABASE', '**************');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'db');
  // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash
  define('SQL_CACHE_METHOD', 'none');
  define('DIR_FS_SQL_CACHE', '/home/okidoqui/public_html/cache/');

// EOF

I checked out with the hosting provider, which says that the SSL installation works fine and after looking at the SSL tutorial for Zen Cart, they say that are complying with it.

Hoping that someone can help me out. Thanks.

All best :-)