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  1. #1
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    Default Blank order with paypal details

    1.3.9h - PayPal Payments Pro

    Order was placed by customer, paying with echeck through paypal.

    Order is created correctly, order details are populated with the echeck information and moved to the correct status.

    20 seconds later, a blank order is created, no customer details, no order details, and in the comments, there is his echeck details. The IP is from Erie, USA. Was this order created by PayPal's systems?

    In the correct order his echeck ref is classed as a

    PPRef:

    In the blank order it is called a Trans ID:

  2. #2
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    Default Re: Blank order with paypal details

    Need to see debug logs for both transactions, which are only available if logging was enabled when the transactions took place: http://www.zen-cart.com/forum/showthread.php?t=61199
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Blank order with paypal details

    Just to clarify the second order replicates the first orders echeck

    All I have are the CURL logs

    The duplicate order payment method was Gift Certificate/Coupon
    Last edited by DigitalShadow; 8 Jul 2011 at 12:06 PM.

  4. #4
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    Default Re: Blank order with paypal details

    PM me with a link to where I can download a zip file of those logs.

    The ipn_xxxxx logs from the same folder would be needed too.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Blank order with paypal details

    PM sent

  6. #6
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    Default Re: Blank order with paypal details

    http://www.zen-cart.com/forum/showpo...&postcount=531
    http://www.zen-cart.com/forum/showpo...&postcount=532

    Could that be related, the fact that I have imported parts of my 1.3.8 database into the 1.3.9 database. I didn't do an "upgrade" on the 1.3.8a database, but extracted a few key tables that i needed.

  7. #7
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    Default Re: Blank order with paypal details

    Quote Originally Posted by DigitalShadow View Post
    PM sent
    Can't find it.
    Quote Originally Posted by DigitalShadow View Post
    http://www.zen-cart.com/forum/showpo...&postcount=531
    http://www.zen-cart.com/forum/showpo...&postcount=532

    Could that be related, the fact that I have imported parts of my 1.3.8 database into the 1.3.9 database. I didn't do an "upgrade" on the 1.3.8a database, but extracted a few key tables that i needed.
    Good grief. Why don't people just follow the proper upgrade instructions and save themselves a ton of headaches?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Blank order with paypal details

    I feel your pain.

 

 

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