My zencart store is used mainly to sell T-shirts. I only apply one option value as an attribute to each product and that is SIZE. So for each T-shirt I'm selling, the customer has the option of selecting small, medium, large, xl, xxl, or 3xl.
My problem is this: Sometimes I run out of certain sizes before others, say Large and XL. When this happens, the quantity is marked down to 0 for those specific attributes which are out of stock, but zen cart still shows the out of stock sizes in the drop down menu on the product description page.
In my old online store, Big Cartel, if I ran out of a certain size that sizing option would automatically be removed from the drop down menu. It wouldn't even let the customer select a size that the inventory shows as 0 or "out of stock"
On zen cart, it leaves all sizing attributes in the drop down menu regardless of whether that specific size is in stock or not. I would like to know how to get zen cart to automatically remove any size options from the drop down menu so the customer doesn't even have the chance to add it to their cart.
I've gotten a lot of complaints lately that customers are adding multiple products to their cart only to find out later that many of the items they added to the cart are actually not available for purchase and must be removed before they can check out.
This is not a fun way to shop, and is causing a lot of frustration. I've searched and searched and searched online but have not found a definitive answer as to how we can get zen cart to automatically remove any sizing attribute which shows an inventory level of 0.
I DO NOT want to have to manually remove a sizing attribute when I know it has sold down to 0.
I also do not want a message to pop up saying that the item they have selected is invalid and unable to be added to their cart. I just want the size to be completely unavailable for them to even select so it saves them this hassle and they know what is available for purchase or not before they ever add it to their cart.
I'm running Zencart version 1.3.8a and it was freshly installed on 04/10/2010.
As far as I know, no add-ons are installed but I didn't build this site. my old designer did and now he's MIA.
My store can be viewed at this link: http://4130clothing.com/www/offroad-apparel
A specific item where I have this issue is the Branded Bypass T-shirt. I know for a fact that we have zero 3XL's in stock and that sizing attribute is marked at 0 in the back end of the store but it is still showing up in the drop down menu and allows you to add it to your cart even though there's no way to actually order that item since it is out of stock.
Try and add a 3xl branded bypass shirt to your cart to see what I mean: http://4130clothing.com/www/offroad-...products_id=86
I'm sure other people have ran into this issue before. Strange that I couldn't find an answer really but hopefully someone on here can help us out. Thanks!
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