It's a simple problem but I don't know the solution! The message entered by someone in the 'Your message' text area when they send a gift certificate loses any new lines:

eg.

Bob
Here is your present
Love Cindy

becomes

Bob Here is your present Love Cindy on both the preview and the final email.

How can I retain the CRLF's/new lines/br's/paras or whatever you want to call them?

Any help greatly appreciated, I've searched high and low for an answer to this.