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  1. #1
    Join Date
    Aug 2011
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    Default Free shipping option for US does not work for NY

    Free shipping option for US has been working without any problem until V1.3.9h installed. I live in California, NY orders are being charged for shipping for orders >= $100, but most of other states are fine.

    How do I fix this problem?


    An other question is
    Is Paypal set up in the new version to take credit cards even the buyer select to pay by credit card? CC module is not set up currently on the website.

    Thank!

    TH

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: Free shipping option for US does not work for NY

    On the Modules ... Shipping ... Free Shipping Options freeoptions ... do you have a Zone set on that?

    If you have a Zone set and look at the Zone Definition and click on Details ... is New York in the list?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
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    Default Re: Free shipping option for US does not work for NY

    Hi Linda,

    The zone is set to US under the free shipping option. There are two options in this box: CA and US.

    Under Locations/taxes//zones, NY is included. Is that what you mean?

    We set the website to accept paypal only, without cc module installed. Does paypal automatically process CC charges for non-paypal users?

    Thanks!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Free shipping option for US does not work for NY

    Look in the Locations / Taxes ... Zones Definitions ... and click on you Zone Definition for the US Zone Definition that you created and click on DETAILS ...

    Do you have all of the States and DC in there?

    Is New York in there?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
    Join Date
    Aug 2011
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    Default Re: Free shipping option for US does not work for NY

    Linda,

    I redefined the entire US zone, manually adding 48 states and DC. It seems to work now. Thank you!

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Free shipping option for US does not work for NY

    You are most welcome ... thanks for the update that this is now working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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