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  1. #1
    Join Date
    Dec 2015
    Location
    Zaragoza (Spain)
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    Default Error in taxes in the shipping

    Hi everyone and Merry Christmas !!
    I have a problem with taxes:
    Apparently everything works perfectly, but the end result encounter an error.

    I have done a simulation of purchase for a shipping within the European Union.
    It calculates the amounts and tax of the product.
    If I press the button "Calculate Shipping" I get the sum of the shipping with taxes included. (picture1)


    Continue with the purchase process and the calculation of shipping, plus the tax is correct. (picture2)

    But at the end of the buying process observed that adds product price (with tax included) but transport costs are shown in their net price, excluding taxes. (picture3)

    The tax rate is 21%
    So the bill is shown as:

    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
    1 x Linen Pavilion 21% €1,074.38 €1,300.00 €1,074.38 €1,300.00
    Sub-Total: €1,300.00
    Send by GLS (delivered in FR): €47.00
    : €0.00
    IVA-VAT: €225.62
    Total: €1,347.00

    I need you to show any of the following forms:

    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
    1 x Linen Pavilion 21% €1,074.38 €1,300.00 €1,074.38 €1,300.00
    Sub-Total: €1,300.00
    Send by GLS (delivered in FR): €47.00
    IVA-VAT Shipping costs : €9.87
    IVA-VAT: €225.62
    Total: €1,356.87




    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
    1 x Linen Pavilion 21% €1,074.38 €1,300.00 €1,074.38 €1,300.00
    Sub-Total: €1,300.00
    Send by GLS (delivered in FR): €56.87
    : €0.00
    IVA-VAT: €235.49
    Total: €1,356.87





    Anyone have a solution?

    Thank you!!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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ID:	15888   Click image for larger version. 

Name:	picture2.jpg 
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Size:	46.5 KB 
ID:	15889   Click image for larger version. 

Name:	picture3.jpg 
Views:	73 
Size:	50.7 KB 
ID:	15890  


  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,366
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    Default Re: Error in taxes in the shipping

    What's generating the highlighted portion of your order-totals on the checkout-confirmation page?
    Code:
    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc)
    1 x Linen Pavilion 21% €1,074.38 €1,300.00 €1,074.38 €1,300.00
    Sub-Total: €1,300.00
    Send by GLS (delivered in FR): €56.87
    : €0.00
    IVA-VAT: €235.49
    Total: €1,356.87
    Zen Cart v1.3.7.1? Really?

  3. #3
    Join Date
    Dec 2015
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    Zaragoza (Spain)
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    Default Re: Error in taxes in the shipping

    Hi lat9, thank you for you repply.

    Do not know, possibly the option "Maintenance costs". If I select the option "store pickup", do not shows that part.
    Use Zen Cart 1.3.7.1

  4. #4
    Join Date
    Sep 2009
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    Default Re: Error in taxes in the shipping

    Yikes! That version of Zen Cart is so old, I'm not sure where to start ... other than to give you a non-answer to your question, suggesting that this is a good time to upgrade (given that Zen Cart v1.5.5's release is imminent).

  5. #5
    Join Date
    Dec 2015
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    Default Re: Error in taxes in the shipping

    You can update to v.1.5.5 from Zen Cart Zen Cart 1.3.7.1?

  6. #6
    Join Date
    Sep 2009
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    Default Re: Error in taxes in the shipping

    Absolutely! You should consider, though, rebuilding your shop instead of upgrading. There have been a lot of changes since v1.3.7.1 was released.
    http://www.zen-cart.com/entry.php?3-...d-of-upgrading

  7. #7
    Join Date
    Sep 2006
    Posts
    163
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    Default Re: Error in taxes in the shipping

    Quote Originally Posted by lat9 View Post
    Yikes! That version of Zen Cart is so old, I'm not sure where to start ... other than to give you a non-answer to your question, suggesting that this is a good time to upgrade (given that Zen Cart v1.5.5's release is imminent).
    That's all very well, but I have exactly the same problem with a brand new clean install of ZC 1.5.5.

  8. #8
    Join Date
    Sep 2009
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    Default Re: Error in taxes in the shipping

    @hairydog, how exactly-the-same is your issue? What shipping method are you using? What is your store's settings for Configuration::My Store:: Display Prices with Tax? What order totals are installed?

  9. #9
    Join Date
    Sep 2006
    Posts
    163
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    1

    Default Re: Error in taxes in the shipping

    Shipping method: Table
    Display prices with tax: False
    Display ... in Admin: False
    Basis of product tax: Store *
    Basis of shipping tax: Store *
    OT:
    subtotal 100
    group pricing 200 (none set up)
    shipping 300
    tax 400
    total 1000

    *This is not the correct setting for UK VAT, but it should still work!

    With a product costing £10.00, delivery £9.95, VAT 20% it says:

    Subtotal £10.00
    Table Rate (Best Way) £9.95
    Standard Rate VAT £2.00
    Total £19.95

    If I switch it to basis Shipping both for products and for shipping, it seems to work properly:

    Subtotal £10.00
    Table Rate (Best Way) £9.95
    Standard Rate VAT £3.99
    Total £23.94

  10. #10
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Error in taxes in the shipping

    Thanks for that update, hairydog, that looks like sufficient information to reproduce the issue. I'll report back a bit later.

    Update: What tax-class do you have assigned to the table-rate shipping method?

    Update2: What is the zip/post-code that is assigned to your store (Configuration->My Store)?
    Last edited by lat9; 1 Apr 2016 at 03:58 PM.

 

 
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