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  1. #1
    Join Date
    Mar 2010
    Location
    Bonners Ferry, Idaho
    Posts
    69
    Plugin Contributions
    1

    Default Product Name and Description disapear when opened to edit

    I am having a strange problem.

    New Zen install version 1.3.9h

    Installed on Windows IIS7 with MySQL database version 5.0.45

    PHP version 4.4.7

    New install with only 1 mod installed (a donation side-box mod) and also installed an inexpensive simple template.

    I just started adding products today. All went well until I saw I made a small mistake and went back to edit the product.

    The product Name, Description and Price had all blanked out... I canceled so as to not lose my initial data and the product is fine. So I tried another browser and got the same result.

    So just to test I created a new product in another category and it did the same thing. I even tried saving it making no changes just to see if the blanks would actually go though and sure enough it blanks out the Name, Description and Price.

    I have installed many other Zen Carts but always on Apache, this is the first time on a Windows server... And this is the first time I have seen this problem.

    Any ideas what could be going on here?

    Thank you,
    Jacob Bushnell

  2. #2
    Join Date
    Mar 2010
    Location
    Bonners Ferry, Idaho
    Posts
    69
    Plugin Contributions
    1

    Default Re: Product Name and Description disapear when opened to edit

    Guess I should search a little better but it seems like it might be related to my PHP version being lower then 5:

    http://www.zen-cart.com/forum/showthread.php?t=153143 Post #6

    Trying it now.

  3. #3
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,151
    Plugin Contributions
    11

    Default Re: Product Name and Description disapear when opened to edit

    Also, since IIS doesn't play well with the included .htaccess files, you might want to check with your host for alternative security protections.

  4. #4
    Join Date
    Mar 2010
    Location
    Bonners Ferry, Idaho
    Posts
    69
    Plugin Contributions
    1

    Default Re: Product Name and Description disapear when opened to edit

    Thanks for the tip! I ran into that when I was first installing Zen Cart.

    I contacted my hosting company and they quickly updated the PHP version for me and all is well again.

    Thank you,
    Jacob

 

 

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