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  1. #1
    Join Date
    May 2009
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    WA
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    Default USPS shipping module stopped working 9/9

    Version 1.3.8a


    USPS module was working fine until today and now it's giving error :

    "We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)"

    or the page is timing out and not loading.
    I've removed it for now and the page is at least loading with the flat rate shipping i've turned on.

    I've tried uninstalling & removing and reinstalling it fresh and it's still not working. I've searched all over the forums and Addons and can't find help with this.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS shipping module stopped working 9/9

    Please check that you are using the current January 2, 2011 version C of USPS from post #26:
    http://www.zen-cart.com/forum/showthread.php?t=171314

    and follow the instructions ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
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    Default Re: USPS shipping module stopped working 9/9

    Yep that was the first thing i did and it didn't work.

    I uninstalled, deleted then downloaded the Jan 2nd version, uploaded it and installed it.
    still didn't work.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS shipping module stopped working 9/9

    What is the Weight?

    What is the Ship From?

    What is the Ship To?

    What are the settings in the Configuration ... Shipping/Packaging ...

    What are the settings if you go to Modules ... Shipping ... and click on USPS in the right hand panel?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  5. #5
    Join Date
    May 2009
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    Default Re: USPS shipping module stopped working 9/9

    most packages are less than 2lbs

    This error was showing for my zip code and every other zip code that tried I mad multiple customers email me with this issue.

    everything had been working until today.


    Enable USPS Shipping
    True

    Enter the USPS Web Tools User ID
    ***********

    Which server to use
    production

    Handling Fee
    ****

    Handling Per Order or Per Box
    Order

    Tax Class
    --none--

    Tax Basis
    Shipping

    Shipping Zone
    --none--

    Sort Order
    0

    All Packages are Machinable
    False

    USPS Options
    Display weight, Display transit time

    Domestic Shipping Methods
    EXPRESS, PRIORITY

    International Shipping Methods
    Express Mail Int, Priority Mail International, Priority Mail Int Flat Rate Med Box, Priority Mail Int Flat Rate Lrg Box, First Class Mail Int Package

    Debug Mode
    Off
    ~~~~~~~~~~~~~~~~~~~~~~~

    Shipping/Packing

    Title Value Action
    Country of Origin United States
    Postal Code 98662
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:0
    Larger packages - added packaging percentage:weight 0:0
    Display Number of Boxes and Weight Status 3
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 0

    Date Added: 05/24/2009

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS shipping module stopped working 9/9

    Do you have UPS installed? If not, can you install it just to see if that one is working?

    What is the Ship to Address that you are using?

    Could you go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
    USPS GXG Envelopes

    select the Catalog from the dropdown and click Search ...

    What comes up?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    May 2009
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    Default Re: USPS shipping module stopped working 9/9

    I installed UPS and it works fine no problems.

    my ship to address is my home address .

    Ok so looking up usps GXG Envelopes in catalog
    modules/shipping/usps.php


    Line #117 : 'Global Express Envelopes' => 'USPS GXG Envelopes',

    Line #138 : 'USPS GXG Envelopes' => 'USPS GXG Envelopes**', // ID="12" 'USPS GXG Envelopes'

    Line #325 : 'Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, USPS GXG Envelopes, Express Mail Int, Express Mail Int Flat Rate Env, Express Mail Int Legal, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Small Box, Priority Mail Int Flat Rate Med Box, Priority Mail Int Flat Rate Lrg Box, Priority Mail Int DVD, Priority Mail Int Lrg Video, Priority Mail Int Legal Flat Rate Env, Priority Mail Int Padded Flat Rate Env, Priority Mail Int Gift Card Flat Rate Env, Priority Mail Int Small Flat Rate Env, First Class Mail Int Lrg Env, First Class Mail Int Package, First Class Mail Int Letter',

    Line #327 : array(\'Global Express\', \'Global Express Non-Doc Rect\', \'Global Express Non-Doc Non-Rect\', \'USPS GXG Envelopes\', \'Express Mail Int\', \'Express Mail Int Flat Rate Env\', \'Express Mail Int Legal\', \'Priority Mail International\', \'Priority Mail Int Flat Rate Env\', \'Priority Mail Int Flat Rate Small Box\', \'Priority Mail Int Flat Rate Med Box\', \'Priority Mail Int Flat Rate Lrg Box\', \'Priority Mail Int DVD\', \'Priority Mail Int Lrg Video\', \'Priority Mail Int Legal Flat Rate Env\', \'Priority Mail Int Padded Flat Rate Env\', \'Priority Mail Int Gift Card Flat Rate Env\', \'Priority Mail Int Small Flat Rate Env\', \'First Class Mail Int Lrg Env\', \'First Class Mail Int Package\', \'First Class Mail Int Letter\'), ', now())");

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS shipping module stopped working 9/9

    Could you perhaps send me a PM with your USPS ID so I can just test it and see if there is an issue with it?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
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    Default Re: USPS shipping module stopped working 9/9

    Sure on it's way

  10. #10
    Join Date
    Sep 2003
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    Ohio
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    Default Re: USPS shipping module stopped working 9/9

    Well ... that works fine ...

    Do you have any other Shipping Modules installed?

    If so, do you use Sort Orders on 1 or more of these?

    If so, be sure to set a Unique Sort Order on each of your shipping modules ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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