Fix Cache Key Utility Won't Load

[PatF]

Just wondering would anyone have any idea what would cause the fix_cache_key.php file not to load.

I have placed it in my site root (the store and therefore the index.php is also in site root) and verified it has been uploaded to the server. When I set my browser to mysite/fix_cache_key.php

On Firefox I get:
Content Encoding Error
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

On IE I get a generic can't connect page

And on Chrome I get Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.

I am trying to get to the source of why our site is running very slowly on an intermittent basis.

Cheers

[tonechild]

Hi,

I am having the exact same problem. This is the final step in the migration process and I need to get this working. I think if I get this running, then my invoices should load properly.

When I load invoices in the back end, ship to and bill to are completely empty! However, all customer info is in the gateway sale and in customer info. I think this has to do with the cache_key thing.

If anyone has any ideas please help!

[torvista]

In Admin->Configuration->GZip Compression:

set to 0/ turn it off.

[tonechild]

Thanks!!!!

looks like everything is set properly. Got the green message saying no changes are needed.