Using Zen Cart 1.3.8a on a site that is strictly downloadable products and using only paypal as a payment option. Hosted by Hostgator.
Within the last month, I have been receiving orders with let's say 5 products ordered...only 4 of the downloads are available...one download isn't showing up with a download button even though it is paid for and paypal acknowledges 5 items in the cart.
Today, I switched to the Paypal Express Checkout thinking that this was a Hostgator/Zen/Paypal issue, but still experiencing this problem. Some orders are fine...others are not.
These are files that have been on my site since 2009....nothing has changed, all are showing nice green dots. The next order pops up and it works fine...no rhyme or reason as to which files this is going to happen with and it doesn't happen with all orders.
Hostgator, of course, says no changes have been made. I have not upgraded nor have I added any 3rd party add-ons since I built the site last winter.
Please help...I am getting hit with chargebacks!
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