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  1. #1
    Join Date
    Oct 2011
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    29
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    cart error Getting the error message "Some required information is missing or incomplete..."

    Hello!
    My name is Ewa and I´m trying to set up my ZenCart 1.3.9. If I add something to the cart and then try to checkout and pay, I get this error message "Some required information is missing or incomplete. Please correct your entries and try again."

    The payment module I have chosen on the admin page is Paypal IPN (since I understand that the two other Paypal options are meant for UK and US and I´m in Sweden).

    On my account on the Paypal site, I have entered the checkout return URL to my shop as well as the Instant Payment Notification Preferences URL and also enabled IPN.

    So I´m not sure why I get the error message, does anyone have any idea?

    Can you give me an example on how a PDT Token (Payment Data Transfer) code should look like, maybe I have entered that incorrect...? Or is it any other step that I need ro do when it comes to my Paypal profile?

    And can you also confirm that the default Paypal page in the admin page should be www.paypal.com/cgi-bin/webscr and nothing else?

    My shop is to be found on http://www.thomasdileva.nu/shop (in Swedish though)

    Many thanks in return!

  2. #2
    Join Date
    Jan 2004
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    66,364
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    Default Re: Getting the error message "Some required information is missing or incomplete..."

    You should be able to use Express Checkout instead by setting it up according to the instructions: www.zen-cart.com/getpaypal
    .

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  3. #3
    Join Date
    Oct 2011
    Posts
    29
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    Have a Drink Re: Getting the error message "Some required information is missing or incomplete..."

    Thanks for the advice!
    It made all the difference and it works without problems now.
    I´m endlessly thankful for your help, I was totally desperate for a solution! :)

 

 

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