Results 1 to 3 of 3
  1. #1
    Join Date
    May 2008
    Location
    St. Leu, Reunion Island (Indian Ocean)
    Posts
    12
    Plugin Contributions
    0

    red flag up graded ZC no email confirms or orders posting

    I just upgraded to Zencart Version Update 1.3.8->1.3.9h

    1. my credit card orders go through to the processer Merchant One just fine and batch into my business account.

    2. I get no email confirmation nor does the client
    3. the customer gets a blank screen after hitting confirm
    4. there is no record of the order in admin
    5. the inventory does not change (most of my items are one of a kind)
    6. I had to have the host upgrade a data base as i received that message on zencart admin
    7. all of my previous orders and customers are still in a data base
    8. i can add new customers and receive welcome email.

    databases match in zencart/admin/includes and zencart/includes/configure.php

    used zencart for 3 years before upgrading

  2. #2
    Join Date
    May 2008
    Location
    St. Leu, Reunion Island (Indian Ocean)
    Posts
    12
    Plugin Contributions
    0

    Default Re: up graded ZC no email confirms or orders posting

    just an update to my problem of no email notifications and nothing happening in zencart admin
    the blank screen that appears has this in the browser window
    .../zencart/index.php?main_page=checkout_process&response=1&responsetext=SUCCESS&authcode=12 3456&transactionid=1497223508&avsresponse=N&cvvresponse=N&orderid=&type=sale&res ponse_code=100&username=........
    which to me indicates that the trouble lies with zencart receiving the response from the credit card processing company

    need some help

  3. #3
    Join Date
    May 2008
    Location
    St. Leu, Reunion Island (Indian Ocean)
    Posts
    12
    Plugin Contributions
    0

    Default Re: up graded ZC no email confirms or orders posting

    still hoping for some help, in the mean time trying to solve it.
    looked at the error de-bug log and found that line 39 of admin/includes/functions/general.php is receiving too many characters.

    the coding on this php in the upgrade is different than the coding from my old admin.
    line 22 is blank in old admin
    line 22 in new "session_write_close();"

    there are other differences,

    question: should I replace the new general.php with the old one?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

Name:	ki-includes-functions-general-php.jpg 
Views:	109 
Size:	26.6 KB 
ID:	9791   Click image for larger version. 

Name:	admin-includes-functions-general-php.jpg 
Views:	97 
Size:	38.2 KB 
ID:	9792  

 

 

Similar Threads

  1. v150 Pending Credit Card Orders - Not posting orders after manual approval
    By CherVickers in forum Built-in Shipping and Payment Modules
    Replies: 20
    Last Post: 3 Jan 2015, 05:28 PM
  2. Google Checkout orders not posting to admin panel (GoDaddy)
    By davidweaver88 in forum Addon Payment Modules
    Replies: 2
    Last Post: 18 Aug 2012, 07:28 AM
  3. 1.3.7 Paypal not posting high amount orders (>1000 SEK)
    By Eizual in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 18 Dec 2008, 07:53 PM
  4. URGENT - Orders not Posting /Session expiration notice?
    By coastalfog in forum Managing Customers and Orders
    Replies: 11
    Last Post: 15 Jan 2007, 04:58 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR