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  1. #1
    Join Date
    Oct 2011
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    Default Still Blank - Can't Finish Install

    Now, I know there have been a number of threads with a similar problem as mine - i.e. I can't finish the install. It returns a blank page after I agree to the terms and it is supposed to do an inspection, etc.

    I have read all the threads regarding this. I have been over everything dozens of times.

    I downloaded different zips of the files from different mirrors.
    I checked and rechecked all the file permissions - I have changed them with my FTP program and I tried it using SSH.
    I have php ver 5.3 on my server.
    I am using php that uses MySql databases on this server.
    (MySql version is 5.0.89)

    I've followed all the instructions - there must be some kind of incompatibility but I'm spent trying to figure it out.

    Please help.. please...

    You can check for yourself...
    www.rplsupplies.com/store/zc_install/index.php

    Thank you

  2. #2
    Join Date
    Oct 2011
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    Default Re: Still Blank - Can't Finish Install

    Bump...exact same issue here...any help would be great.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    Default Re: Still Blank - Can't Finish Install

    I would try reloading the files, it looks like you have corrupt or missing files ...
    Linda McGrath
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  4. #4
    Join Date
    Oct 2011
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    Default Re: Still Blank - Can't Finish Install

    I've loaded and reloaded more than a couple of times. Downloaded the whole file set from more than one server. Is there a complete file listing somewhere? At this point I would be willing to go over it again and again.

  5. #5
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: Still Blank - Can't Finish Install

    Who are you hosting the site with?

    Some hosts (quite a few in fact) are not set up properly to run sophisticated platforms like eCommerce.

    We install 4 to 5 ZC sites a month, and we never have any problems whatsoever... largely due to the fact that we host ONLY with a reliable and knowledgeable host.
    20 years a Zencart User

  6. #6
    Join Date
    Oct 2011
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    Default Re: Still Blank - Can't Finish Install

    I have a VPS running Free BSD. It's set up to run anything. I have installed other shopping cart programs... I liked the features (and cost) of ZenCart.

    I must be missing a setting on something. The php.ini file maybe? I don't know. It's not even a MySql database issue yet... haven't even gotten that far.

    What would cause the inspection return a blank? Can any admins send me a file list?

  7. #7
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: Still Blank - Can't Finish Install

    Quote Originally Posted by FelixWeb View Post
    I have a VPS running Free BSD. It's set up to run anything. I have installed other shopping cart programs... I liked the features (and cost) of ZenCart.

    I must be missing a setting on something. The php.ini file maybe? I don't know. It's not even a MySql database issue yet... haven't even gotten that far.

    What would cause the inspection return a blank? Can any admins send me a file list?
    I've never had to set up a site on a server running freeBSD, so I can't advise.

    Do you have other hosting - on a UNIX/LINIX system?

    If you have a site somewhere on such a box, then create a sub-directory on that site and load ZC into that. Use one of the software packages you unzipped and tried on your VPS.

    See what happens
    20 years a Zencart User

  8. #8
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    Default Re: Still Blank - Can't Finish Install

    FreeBSD is for all intents and purposes... UNIX.


    I still think it may be a path problem with one of the zc files or setting in my php.ini.

    Anyone else have any ideas?

  9. #9
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: Still Blank - Can't Finish Install

    Is anything showing up in the server's error log?
    20 years a Zencart User

  10. #10
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    4,571
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    Default Re: Still Blank - Can't Finish Install

    Delete this file and see what happens.

    zc_install/.htaccess

 

 
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