Canada Post Module not saving product dimensions

[rick2025]

Hi,

When I try to add a new product and set the dimensions in the Canada Post section, it just won't save my entries. It is always 12x12x12 and in kgs and cm... Any ideas?

Thanks!

-Rick-

Zen Cart Version: 1.3.9

[AlainC]

Hi rick2025

First
I install the Canada Post module, everything seems to work well.
But when I go to product categories / product and that I try to change
the property weight, length, width and height, the new values
are not updated.
I have to change its value in the database for they become effective.
Is there a solution to this problem ??

secondly
is there a way to be notified by email when there's a new answer to this discution

[AlainC]

Hi


I install the Canada Post module, everything seems to work well.
But when I go to product categories / product and that I try to change
the property weight, length, width and height, the new values
are not updated.
I have to change its value in the database for they become effective.
Is there a solution to this problem ??


zen-cart 1.3.9
canada_post_shipping_module_1-3-9h3
easypopulate_1-2-5-4

[rick2025]

Hi Alain,

I am going to try to reinstall the CP module and see if that works... We have a pretty big list of products and it will be a real pain to change them in the DBase. Will let you know how it goes.

Thanks for your suggestion.

-Rick-

[DrByte]

Hi,

When I try to add a new product and set the dimensions in the Canada Post section, it just won't save my entries. It is always 12x12x12 and in kgs and cm... Any ideas?

Thanks!

-Rick-

Zen Cart Version: 1.3.9

Rick, WHICH version of Zen Cart are you using? There were several 1.3.9 releases.

[Mikey D]

I'm having the same issue... isn't that weird?
zen cart 1.3.9h
cp module
easy populate 1.2.5.4

i spent the whole day trying to get all the angles, defaults in my database, issues with CP module, I even checked easypopulate.php!

I've added the dimension and ready to ship tables to easy populate, and i can edit them in the spreadsheet. I upload them and it says the right values are there on the upload summary. But when i check the product page they have reverted back to 12x12x12 and ready to ship is on (value = 1).

so any tips? anyone else got it working with the same setup?

p.s.
i just noticed that i added some products (with easy populate) with dimensions values set to 5x5x5 and ready to ship=0, i just tried to change them with easy populate and they reverted back to the same values.... this could be a clue perhaps?

[DrByte]

I didn't know that version of easypopulate could import dimensions in the first place. I can't help you with EP issues, especially since I think that feature isn't even part of EP.

[AlainC]

Must write a script that reads the CSV file and writes the data into the Product table in the appropriate fields

[imagemaker041]

did this ever get resolved? I am having the same issue