Hi there, I wonder if anyone can help?
I'm running 1.3.9h version of Zencart. I have an extremely busy store and a couple of days ago the site stopped working during a SecurityMetrics PCI Scan. The CPU on the server was running at 100% and my hosts created a new application pool for my Zencart site to use. This solved the problem. Yesterday we were suddenly unable to log into our admin area, but the store is working absolutley fine. I have spent the whole trying to get to the bottom of this problem.
- Every table in the database has been checked and there are no errors
- According to my hosts, all file permissions remain unchanged
- there have been no code changes whatsoever
- the hosts have moved the site back to a shared application pool and restarted web services - essentially putting it all back to how it was before this incident - no change, still can't log on
- I've checked my Debug reports in Cache directory and the ones pertaining to Admin report: PHP Fatal error: Call to undefined function zen_get_languages() in D:\websites\liberro.co.uk\wwwroot\anorak\index.php on line 13
- the host reports that by tracing the error step by step it stops at includes/autoload_func.php, which as far as I can tell produces the debug reports as part of its function
- the database has a table for languages and as we're an english only site, there's just one row, all items seem present and I can't see why it's undefined
Does anyone have any idea please why this is happening and can anyone suggest something I haven't tried yet please? I have customers orders building up before christmas, and would like to be able to tell them they have shipped!
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