Gift Certificate Total Not Right

**velvetgirl** · 25 Dec 2011, 07:24 AM

I had a customer purchase gift certificates - 7x8.00 = 56.00

Order confirmation and PayPal payment confirmation say 56.00 paid

Also received copy of email sent to customer that says "you have received a gift certificate worth 40.00". When I went to release the gift certificate, the amount is 40.00, now the gift certificate on the Gift Certificates List shows 40.00.

What happened to the other 16.00 in gift certificates?

**Kim** · 25 Dec 2011, 04:42 PM

What version of Zen Cart? What addons are installed?

**velvetgirl** · 25 Dec 2011, 06:43 PM

Version 1.3.7, no add-ons installed. This has never happened before.

**Kim** · 25 Dec 2011, 06:48 PM

You are using a very outdated version and need to upgrade.

**velvetgirl** · 25 Dec 2011, 10:36 PM

Well I don't want to upgrade because I don't want to have to redo all the customization I've done.

But that doesn't answer my original question as to why the gift certificate amount is wrong.