SMTP error, store not sending emails through my Yahoo hosting account...

[s_i_customs]

Hey guys. I've spent the last 2 days searching and digging around to no avail. I have found others with the same issue, but nothing seems to work.

I'm using v1.3.9h, no add-ons

Zen Cart does not seem to want to communicate with the Yahoo SMTP servers. I have everything set correctly, and I've gone through the wiki article probably 10 times, and I get an error every time. I'm using the same smtp settings I've used in the past with other programs..and it's not the free Yahoo mail I've got 4 sites hosted with them, and have never had an issue with their mail servers. I have tried ports 465, 587, 25 and 26 with the same end results.
The rest of the site functions perfectly, minus this...


Current E-mail options are:

Transport: smtpauth

SMTP Email Account Mailbox : [email protected]
SMTP Email Account Password : *********
SMTP Email Mail Host : smtp.bizmail.yahoo.com
SMTP Email Mail Server Port : 465


Any ideas?

[DrByte]

When did this problem first start?

What exactly is the error message?

[s_i_customs]

The error message is:

SMTP Error: Could not connect to SMTP host.



I've actually left the site alone for a while, I havent had it fully up and functional till now (it's not my main source of income, so I could afford to let it slide for a while)

I was going through and debugging, and had created an account when I noticed I wasnt getting welcome or confirmation emails

[DrByte]

What does yahoo's support site say should be used for SMTP email connections? Have you a link to it?

[s_i_customs]

These are the required mail settings for Yahoo..

Your POP/SMTP Settings

Incoming mail server (POP3): pop.bizmail.yahoo.com
Use SSL, port: 995
Outgoing mail server (SMTP): smtp.bizmail.yahoo.com
Use SSL, port: 465, use authentication
Account name/user name: [email protected]
Email address: [email protected]
Password: Your Business Email password


Link to one of their randmom, useless articles..

http://help.yahoo.com/l/us/yahoo/sma...eneral-32.html


The above settings are what I have used in the past with no issues. Not sure what the deal is. I did however just get an email response from Yahoo. They say they don't support Zen Cart, and that I need to upgrade to their Merchant Solutions program....even though that wasnt the question..lol.

[DrByte]

Exactly ... and why do you host with them anyway?

[DrByte]

The error message is:

SMTP Error: Could not connect to SMTP host.

That means that when Zen Cart attempted to make a connection to the SMTP SERVER you specified using the SMTP PORT you supplied, it couldn't get a response.
That means either the server address or port you gave is invalid or the inverse, ie: it's invalid because the server is no longer listening on that port or at all.
Or perhaps something between your store and the mailserver is blocking that port and thus preventing communication for email.

[s_i_customs]

Exactly ... and why do you host with them anyway?

I wont be for much longer ;)

I've got 3 sites hosted with them for now. When I first got into my rudimentary web design side quest, I hosted my first site with them and stuck with them out of convenience more than anything....

I'm quite certain that the issue is on Yahoo's end, not mine...so I'll just have to change that :)