EasyPopulate 4.0 Support Thread

[vwaltz]

Hi Waltz,

What is your setting for "Script Execution Time" under Configuration -> Easy Populate 4

and

"Admin Set max_execution_time for processes" under Configuration -> My Store

and

"Maximum File Upload Size" under Configuration -> Max Values

Do you have access to your php.ini file in the root of our site? Or does your host prevent that?

Answer these and we'll see where that takes us.

-chadd

Hello,
Configuration->Script Executation Time is 60
Admin Set max_execution is 60
Max File Upload Size is 2048000
I can access php.ini file

Thanks.

[chadderuski]

Hello,
Configuration->Script Executation Time is 60
Admin Set max_execution is 60
Max File Upload Size is 2048000
I can access php.ini file

Thanks.

Your Zencart settings are fine.

Check your php.ini file. Look for these:

max_execution_time = 300
max_input_time = 300
memory_limit = 64M

Those numbers are from my VPS server. If you are in a shared hosting environment, start by increasing them moderately. Post your numbers.

What kind of hosting are you using? Which browser?

Oh, also make sure there aren't any extra "//" in your url except after http://www.....

-chadd

[itshoptrader]

For existing products, you can use the Model/Price/Qty sheet format... you wont need categories since they are already defined.

For new products, you could create a non-active category and import to there first. This is hard to know for certain without seeing your sheet. If you want, you can PM me and I can take a look at it.

chadd

Thanks.
I also want to know if is possible to do an automatic update with ftp. Do you want to see the original csv from my supplier?

[vwaltz]

Your Zencart settings are fine.

Check your php.ini file. Look for these:

max_execution_time = 300
max_input_time = 300
memory_limit = 64M

Those numbers are from my VPS server. If you are in a shared hosting environment, start by increasing them moderately. Post your numbers.

What kind of hosting are you using? Which browser?

Oh, also make sure there aren't any extra "//" in your url except after http://www.....

-chadd

Hello,
I had a failure with the new settings also. I'm using IE browser. Hosting is linix.

Previous settings:
memory_limit - 48M
max_input_time - 60
max_execution_time - 30

New settings:
max_execution_time = 300
max_input_time = 300
memory_limit = 64M

I don't know if this means anything. If I export the Model/Category option from the Full Export Options, the import I do also fails.

Thanks.

[chadderuski]

Thanks.
I also want to know if is possible to do an automatic update with ftp. Do you want to see the original csv from my supplier?

This would be CRON support. I don't have direct CRON support added at this time.

Send me a PM and I'll look at your supplier file.

-chadd

[chadderuski]

Hello,
I had a failure with the new settings also. I'm using IE browser. Hosting is linix.

Previous settings:
memory_limit - 48M
max_input_time - 60
max_execution_time - 30

New settings:
max_execution_time = 300
max_input_time = 300
memory_limit = 64M

I don't know if this means anything. If I export the Model/Category option from the Full Export Options, the import I do also fails.

Thanks.

I don't see anything wrong with your original settings for PHP.

If you do a full Export, then do a direct Import (not file upload), you are also getting a 500 Server Error? If so, then you need to contact your hosting as it must be a server related issue.

How many products in your store? A a decent server, 50,000 records can process in about 3 minutes. WHO IS YOUR WEB HOST?

From within your Admin, click the Version... scroll down to see if your php settings are accepted. Some hosting over ride this.

[estandard]

Developer's Note: I am still working on the "Basic Products Attributes (single-line)" download options.
This file is supposed to be in the same format as the current example files, but as yet I have
not worked out the sql/code to do so.

really need above feature, we really need this function,thanks

[everayla]

Hi, we just had an upgrade to 1.5.0 and a complete redecorate of our store and easy pop 4 was installed by the person we hired. I am trying to update the stock quantity and when I change the quantity and upload it, the stock doesn't change on our product pages. It is necessary for us to be able to do this because we have over 19000 products and to do it without ep would take a lifetime. Does anyone know what is causing this and how to fix it?
Thank you,
Cayla C
Everayla Outdoors

[vwaltz]

I don't see anything wrong with your original settings for PHP.

If you do a full Export, then do a direct Import (not file upload), you are also getting a 500 Server Error? If so, then you need to contact your hosting as it must be a server related issue.

How many products in your store? A a decent server, 50,000 records can process in about 3 minutes. WHO IS YOUR WEB HOST?

From within your Admin, click the Version... scroll down to see if your php settings are accepted. Some hosting over ride this.

Hello,
Full Export when exported and imported fails (cannot display webpate). no download or editing involved.

Model/Price/Qty export but no error and no update
Model/Category export but no error and no udpate

PriceBreak and PriceQty export and import works fine and updates.

At this time i have 2 products in the store for testing.
This fails also (Model/Category from above):
v_products_model,v_categories_name_1"1001","Toner-MONO^APPLE""1000","Toner-MONO^APPLE"

PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 64M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 25M
Server provided through Liquid Web

[chadderuski]

Hi, we just had an upgrade to 1.5.0 and a complete redecorate of our store and easy pop 4 was installed by the person we hired. I am trying to update the stock quantity and when I change the quantity and upload it, the stock doesn't change on our product pages. It is necessary for us to be able to do this because we have over 19000 products and to do it without ep would take a lifetime. Does anyone know what is causing this and how to fix it?
Thank you,
Cayla C
Everayla Outdoors

Hi Cayla,

Could you PM me with the CSV you are using? This make diagnosing importing issues MUCH easier. Most often cause of a failure to update is an error in headers.

Thanks,
Chadd