Discount coupon product restriction

[enzo-ita]

Hi Linda,
the coupon itself has not minimum order set while there is a number of total usage set and a limit to one usage per customer set. No free shipping. No zone limitation, beginning ans endig date set.
I placed all the categories to deny to see if that could solve the problem, but it did not.
If one not allowed is in the cart with a allowed then both gets the discount.
Thanks for you support. I hope we will find a solution cause I want to use this tool.
ciao from Italy
enzo

[Ajeh]

Could you check in phpMyAdmin, your database table for:
products

and sort on master_categories_id ...

Do all of your Products have a master_categories_id that is not 0?

What version of Zen Cart are you running?

Is this a Clean install or an Upgrade?

[enzo-ita]

Hi Linda,
none of the products has 0 as master_categories_id. Each product has a number as master category.
The install is a n upgrade but actually is a fresh install because I had to reinstall 1.5.0 from scratch incluing db
I then uploaded the data form the db table to table in order to have alla my customers and orders on line. I probably uploaded ( I do not remember exaclty now) also the db regarding the coupons.......
Following the db-check suggestion, I cleaned up all the old coupons and all the other data in the coupon tables and now the discount is applied to the products allowed only.
I think that old coupon's examples data were there creating the problem.
As always you revealed to be precious to us users.
Thanks a lot.
Really.
ciao from Italy
enzo

[Ajeh]

Thanks for the update that this is working now ...

[AlexThibo]

I will need a little help here. I made the coupon with the restriction that applies on a specific category and it works. It gives me 10% calculated on a product from that category on the cart even if other products from other categories are there. So that's ok.

But what's weird is that it doesn't show the restriction on the coupon details... It says that it can be use on all product and all category, which is not true.

[Ajeh]

What version Zen Cart are you using?

[AlexThibo]

Hi Ajeh! Version 1.5.1.

[Ajeh]

So far, I cannot reproduce the problem ...

What are your exact settings in the Coupon Restrictions that you are using?

[AlexThibo]

Well, I used many different way to make it work, any makes the restriction to show in the description. The current is the following:

In the coupon...
Coupon Amount: 10%;
Coupon Minimum Order: 30$;
Free Shipping: unchecked
Coupon Code: (not important)
Uses per Coupon: 1
Uses per Customer: 1
-
-
Coupon Zone Restriction: none

In the restriction...
Category restriction: Top - Deny. It's showing the green dot under the Deny column for All category.

Product Restrictions: I selected the category, then all the product in this category, then Allow. They are all showing with a green dot at "Allow" .

[Ajeh]

What do you see when you go to:
/index.php?main_page=discount_coupon

and enter the Discount Coupon code there?