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  1. #1
    Join Date
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    Default USPS Module not showing lower priced shipping options

    Installed USPS module on 2014-01-26.

    Have selected for US shipping:
    -1st class parcel
    -standard post
    -priority
    -priority express

    During checkout, only the last two shipping methods are offered to the customer. How can I show all 4 methods to the customer upon checkout?

    It seems like there is a min weight set somewhere in the system? When I add several more products to the cart, the Priority and Priority Express costs are nearly consistent for a .25 lb package versus a 3.5 lb package.

    Karine

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: USPS Module not showing lower priced shipping options

    You are using an out of date version of USPS ...

    You should sign up for the News & Announcements forum:
    https://www.zen-cart.com/forumdispla...-Announcements

    Information on the current USPS March 7, 2014 K3 version can be found at:
    https://www.zen-cart.com/showthread....######-changes%29
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  3. #3
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    Default Re: USPS Module not showing lower priced shipping options

    Hi Ajeh,

    I've installed latest March version of USPS Module. Still only showing the two more expensive shipping methods. The other two methods are not showing at all. not yet live: hausergallery.com/store

    karine

  4. #4
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    Default Re: USPS Module not showing lower priced shipping options

    Hi Ajeh,

    I did a test and removed the 2 more expensive shipping methods (Priority and Priority Express) and kept the least 2 expensive methods (1st class parcel and Standard Post). When I checked out, no shipping options were shown. Just Walk-In.

    does this tell you anything as to what the problem might be?

    karine

  5. #5
    Join Date
    Jul 2012
    Posts
    16,718
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    Default Re: USPS Module not showing lower priced shipping options

    While I don't specifically know the changes that ajeh was able to see based on the earlier reporting, but at least at one time, shipments over a max weight (and even after manually being adjusted) were not permitted. If this is something that has changed, then perhaps the "install" wasn't fully carried out? I thought that one of the actions was to disable the old and reenable it after taking note of the credentials and other settings needed upon "reinstall".
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
    Join Date
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    Default Re: USPS Module not showing lower priced shipping options

    I did an uninstall of the Jan 2014 USPS module and then did an install of the March 2014 USPS module. I made a copy in notepad of all settings and set them to the same on the new install. I uploaded the 2 files for the new March 2014 version.

    Do you think I need to do another re-install?

    karine

    more info on my store:
    PHP Version: 4.4.9
    MySQL Version: 5.1.54

  7. #7
    Join Date
    Jul 2012
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    Default Re: USPS Module not showing lower priced shipping options

    Quote Originally Posted by karine View Post
    I did an uninstall of the Jan 2014 USPS module and then did an install of the March 2014 USPS module. I made a copy in notepad of all settings and set them to the same on the new install. I uploaded the 2 files for the new March 2014 version.

    Do you think I need to do another re-install?

    karine

    more info on my store:
    PHP Version: 4.4.9
    MySQL Version: 5.1.54
    Not necessarily. Is that php version even on the recommended list for zc 1.5.1?
    What about the other factor asked about? The weight(s) of the items being attempted? It was my understanding that basically usps prohibits the use of certain mailing options if the weight of the package exceeds some value. The last time I remember looking at the settings there was an option to manually enter some values, but I think there was some additional automation that disregarded some of the settings if too high.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  8. #8
    Join Date
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    Location
    Ohio
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    Default Re: USPS Module not showing lower priced shipping options

    Could you please confirm the version of USPS?

    Go to your Zen Cart Admin and go to Tools ... Developers Tool Kit ...

    In the bottom input box enter:
    usps.php

    Then, select Catalog ... click SEARCH ...

    What comes up on the lines for:
    * @version $Id: usps.php

    What are your settings in the Configuration ... Shipping/Packaging ...

    What is the Weight of your Cart?

    What is the Ship From?

    What is the Ship To?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
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    Default Re: USPS Module not showing lower priced shipping options

    Hi Ajeh,

    I did a second (reinstall) of USPS module and it still wasn't showing lower weights. And this morning, when I opened up zencart, the USPS option under Modules -> Shipping is gone.

    Ouch. Do I need to reinstall zencart? See snapshot of shipping modules page (attached). No ability to edit any of the shipping options anymore.

    under Tools, the 2 usps.php files are there and are:
    Line #12 : * @version $Id: usps.php 2014-03-07 ajeh Version K3 $ Name:  Snap116.jpg
Views: 116
Size:  23.0 KB

  10. #10
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: USPS Module not showing lower priced shipping options

    Could you look in your directory:
    /logs (Newer versions of Zen Cart)
    /cache (Older versions of Zen Cart)

    and see if you have any debug logs?

    If so, what do they read?

    NOTE: If they are an Admin debug log, do NOT show your secret_admin_directory
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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