USPS module issue

[loggades]

I am running version 1.5 and I am working on setting up the admin panel configurations.
I installed the new USPS module and I continue getting the following error message when I try to test checkout on the site:

"We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance."

I have looked for answers in the forum but have not been able to find any that would solve my problem.
I would appreciate some help from anyone that knows what I need to do to fix my issue.
Thanks in advance for your help.

Van

[Ajeh]

Check and see if you have set a Zone on your shipping module ...

If so, check the Zone Definition that you have set and check the DETAILS and see if the settings are correct for:
Countries/Zones

[loggades]

Thanks for the reply Ajeh.
I have tried with the zone selected and that disabled the module, (the radio button on the admin>modules>shipping modules went to yellow from green when I selected the shipping zone).
I have not used USPS on the site, I just started setting up the site recently.
I have used the same USPS Web Tools User ID, on the module settings, that I use on two other non-zen-cart sites.
Is it possible that USPS does not have the account to the Production Server for this site I am setting up with zen-cart even though the same user ID is used on the other non-zen-cart sites?
Thank you again for your help.

Van

[Ajeh]

Could you go to the Tools ... Developers Tool Kit ... and do a search in the bottom input box for:
usps.php

and see what the version id are for the shipping module and its language file ...

[loggades]

Thank you again for the reply.
Here is what it shows:

/home/aeroelec/public_html/includes/languages/english/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

/home/aeroelec/public_html/includes/modules/shipping/usps.php

Line #9 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

[DragonLady]

Have you called USPS to have them turn on production for you?

[Ajeh]

What do you see in the Right hand panel if you click on USPS in the Modules ... Shipping ...

[loggades]

This is what shows on the module right side:

United States Postal Service

You will need to have registered a Web Tools account with USPS at their website to use this module.

USPS expects you to use pounds as weight measure for your products.

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
####myID####

Which server to use
production

Quote Sort Order
Unsorted

Handling Fee - US
0

Handling Fee - International
0

Handling Per Order or Per Box
Box

Decimal Settings
2

Tax Class
Taxable Goods

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
False

USPS Options
Display transit time

Domestic Shipping Methods
EXPRESS, PRIORITY, PARCEL

International Shipping Methods
Express Mail Int, Priority Mail International, First Class Mail Int Parcel

Debug Mode
Off


------------------
DragonLady...
My USPS user id is being currently utilized in two other non-Zen-cart shopping carts, (has been used successfully for several years).

[Ajeh]

You user id is working fine ...

What are your settings in the Configuration ... Shipping/Packaging ...

[loggades]

Title Value
Country of Origin United States
Postal Code 75056
Enter the Maximum Package Weight you will ship 65
Package Tare Small to Medium - added percentage:weight 0:0
Larger packages - added packaging percentage:weight 0:0
Display Number of Boxes and Weight Status 0
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1

Thank you!!