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  1. #1
    Join Date
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    Default suddenly today unable to process partial refunds

    I have made partial refunds without problem for years with from zen cart via paypal until today.

    I have not changed anything but when trying to process a partial refund today I got the following error:

    There was a problem refunding the transaction amount specified. (Transaction failed due to internal error) 10001

    zen cart v1.3.9h, usd payment.

    Any help would be appreciated.

  2. #2
    Join Date
    Jan 2004
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    Default Re: suddenly today unable to process partial refunds

    10001 "internal error" is a problem on PayPal's end.

    Log a support ticket with them: www.paypal.com/mts
    .

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  3. #3
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    Default Re: suddenly today unable to process partial refunds

    Will do.

 

 

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