"My Account" page is broken.

[Elvira]

Hello,

It seems "My Account" page is broken as it doesn't display the default information that should be there. Instead of traditional:

My Account Information
My Account
View or change my account information.
View or change entries in my address book.
Change my account password.
Email Notifications
View or change my product notification list.

I only see

HEADING_TITLE
MY_ACCOUNT_TITLE
MY_ACCOUNT_INFORMATION
MY_ACCOUNT_ADDRESS_BOOK
MY_ACCOUNT_PASSWORD
EMAIL_NOTIFICATIONS_TITLE
EMAIL_NOTIFICATIONS_PRODUCTS

All the info in the account.php file is present and I did upload it into my template just in case, although I haven't done any changes to it.

Any ideas how to fix this?

[stevesh]

https://www.zen-cart.com/tutorials/index.php?article=95

In this case, those are defined in:

includes/languages/english/account.php

If the file is there, it may be corrupted.

[Elvira]

https://www.zen-cart.com/tutorials/index.php?article=95

In this case, those are defined in:

includes/languages/english/account.php

If the file is there, it may be corrupted.

The file is there with all the content defined. It looks completely fine to me

If it is corrupted, then how do I fix it? I have the old version of Zen Cart, so should I copy account.php from there and see if it works or could it be that the problem is somewhere else?

[Kim]

Old version? Exactly which version are you using?

[Elvira]

Old version? Exactly which version are you using?

Ah, sorry for confusion. The problem is with v150, but I do have v138 installed too, on which my old website is running and it's all fine. So I copied the file from there to v150 but it didn't work also.

This makes me think that maybe the problem is not with account.php but somewhere else...the question is where?

[Elvira]

Anyone? I really can't figure out what's wrong.

[Elvira]

I still don't know the "proper" way to fix this, but the solution that worked for me is somewhat of a hack. So, because the system didn't read the account.php file from languages/english folder, placing it inside templates/templates folder and adding this line

<?php include('account.php'); ?>

to tpl_account_default file has solved the problem.

But I'm sure this is not really the way it should work

[DrByte]

The first thing to do when something odd like that happens is to inspect every file on your server to make sure it's actually "present" and "complete". I suspect you've got several files that failed to upload properly during your FTP activities.
Check /includes/modules/pages/account/header_php.php
And then once you've fixed that, GO CHECK EVERYTHING ELSE. (Ya, I know, you probably won't. Most people ignore the extra cleanup check, and then come back wondering why other stuff is broken too.)
Ref: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[Elvira]

Thank you, I'll double check it again.