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  1. #1
    Join Date
    Nov 2011
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    Default Email Error: SMTP Error: The following recipients failed

    Hi,

    Some of our shoppers are getting this email error message:

    Email Error: SMTP Error: The following recipients failed: [email protected]

    Does anyone know how to fix this?

    Thanks!

  2. #2
    Join Date
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    Default Re: Email Error: SMTP Error

    Our Email Transport method is set to PHP and we run our site on a linux server.

  3. #3
    Join Date
    Jan 2004
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    Default Re: Email Error: SMTP Error: The following recipients failed

    "[email protected]" is almost certainly not an address of someone you want purchasing from your store.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Email Error: SMTP Error: The following recipients failed

    Not sure if your being sarcastic or not haha...but [email protected] is just an example i didn't want to put the actual customers email on the forum for all to see.

    Any ideas?

  5. #5
    Join Date
    Jan 2004
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    Default Re: Email Error: SMTP Error: The following recipients failed

    "recipients failed' is a result of the email server telling Zen Cart that the email server is rejecting that email address ... for whatever reason the email server has decided.

    Contact the administrator of the email server to find out why the email server is complaining about the address.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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