Sorry, we are not accepting payments from your region at this time.

**MayhemFamily** · 9 Mar 2012, 11:52 PM

Hi folks,

I am having a little issue. I have seen similar issues but they pertained to sites giving free items... mine is a pay site.

Currently for whatever reason my customers are getting this:

"Sorry, we are not accepting payments from your region at this time."

I am not quite sure what to do to solve this issue. I only have one payment module active/ installed. The module I have installed is for authorize.net. I do not have any of the other modules active.

I hope some one can help or point me to the right thread if this is a re-posted question.

Thanks a million ahead of time,
Rhonda

**Ajeh** · 10 Mar 2012, 12:16 AM

Check the Modules ... Payment ... and edit the AuthorizeNet and see if you have a Zone set on it ...

**MayhemFamily** · 10 Mar 2012, 01:20 AM

Thank you, I will go reset my Zone. Right now it shows California. I will move it none and see if that takes care of my issue. :)

**MayhemFamily** · 10 Mar 2012, 01:22 AM

It worked. Thank you so much. :)

**Ajeh** · 10 Mar 2012, 01:49 AM

Thanks for the update that removing the Zone from the Payment module fixed this issue ...

**Zadris** · 9 May 2012, 12:00 AM

hello, i am getting the same error through checkout. i have searched the forum and realized it has to do with zones. i have checked my zones. i have a fresh install of 1.5 zen and the only plugin i have on is google checkout. that's it. i have flat rate for shipping and double checked that. i think i have double checked everything.

any clue why i am still getting this error?

thank you