Results 1 to 3 of 3
  1. #1
    Join Date
    Feb 2007
    Posts
    828
    Plugin Contributions
    0

    Default suddenly today unable to process partial refunds

    I have made partial refunds without problem for years with from zen cart via paypal until today.

    I have not changed anything but when trying to process a partial refund today I got the following error:

    There was a problem refunding the transaction amount specified. (Transaction failed due to internal error) 10001

    zen cart v1.3.9h, usd payment.

    Any help would be appreciated.

  2. #2
    Join Date
    Jan 2004
    Posts
    59,773
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: suddenly today unable to process partial refunds

    10001 "internal error" is a problem on PayPal's end.

    Log a support ticket with them: www.paypal.com/mts
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Feb 2007
    Posts
    828
    Plugin Contributions
    0

    Default Re: suddenly today unable to process partial refunds

    Will do.

 

 

Similar Threads

  1. v139h Suddenly today my download button redirects to 404
    By kitty118 in forum General Questions
    Replies: 0
    Last Post: 27 Feb 2012, 03:45 PM
  2. Can't do full or partial refunds to my costumer?
    By Argyle in forum PayPal Express Checkout support
    Replies: 1
    Last Post: 9 Jan 2011, 02:53 AM
  3. Partial Refund suddenly not working
    By paperthreads in forum PayPal Express Checkout support
    Replies: 1
    Last Post: 2 Feb 2010, 10:08 PM
  4. No more Refunds or Partial Refunds.
    By cellmonsters in forum PayPal Express Checkout support
    Replies: 32
    Last Post: 12 Jun 2008, 06:34 AM
  5. How to process refunds?
    By biblicalgarden in forum Managing Customers and Orders
    Replies: 7
    Last Post: 11 Jun 2006, 08:27 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •