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  1. #1
    Join Date
    Jul 2008
    Location
    Sydney, Australia
    Posts
    171
    Plugin Contributions
    0

    Default Customer was able to purchase 2 of a product that only had 1 available

    Hi,

    I have just had a customer purchase 2 of the same product that only had 1 quantity available.

    The quantity showing in the admin section is now -1.

    Would someone be able to tell me how this was possible and if there is something to possibly stop this from happening again.

    Thanks
    Anna

    www.toycrazy.com.au

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,313
    Plugin Contributions
    3

    Default Re: Customer was able to purchase 2 of a product that only had 1 available

    What's your setting in Admin - Configuration - Stock - Allow Checkout ?

  3. #3
    Join Date
    Jul 2008
    Location
    Sydney, Australia
    Posts
    171
    Plugin Contributions
    0

    Default Re: Customer was able to purchase 2 of a product that only had 1 available

    Wow, for some reason that was set to true. I don't know why or how though, as I can honestly say I have never touched that section before.

    The funny thing is, I had a customer last week saying she was unable to checkout, and it turned out she was ordering more quantity of a product than I had available.

    Strange.

    Anyway, that's sorted now, so thanks!

    Cheers
    Anna

 

 

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