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  1. #1
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    red flag Australia Post - weights

    Hi all,

    I am having trouble with the weighing system in V1.3.9b. When estimating the postage costs at Aust Post real rates the weight says 1.591kg (which is correct for this order) but when I try different addresses in different Aust Post rates areas it seems to be weighing in at a total of 5-6kg rather than around 2kg inclusive of box and packaging.

    For the life of my I cannot see why this is happening, I did change the box size in the shipping module to reflect the box we are sending.

    Need to get this right as I have had to take the website offline until I can resolve it.

    Any help appreciated

    Martyn

    BTW, the info is:

    SHIPPING MODULE:

    Australia Post
    Enable Australia post module
    True
    Dispatch Postcode
    2783
    Shipping Methods:
    Regular Parcel
    Handling Fee - regular parcel
    0
    Handling Fee - Registered post
    0
    Handling Fee - Express post
    0
    Handling Fee - Overseas post
    0
    Handling Fee - Letters
    0
    Handling Fee - Prepaid Satchels
    0
    Handling Fee - Prepaid Express Satchels
    0
    Handling Fee - ECI Documents
    0
    Handling Fee - ECI Merchandise
    0
    Handling Fee - COD
    0
    Handling Fee - Insured parcels
    0
    Hide Handling Fees
    Yes
    Default Parcel Dimensions
    30,20,10
    Parcel Weight format
    kgs
    Hide parcel rates if letter sized
    No
    Use cURL
    No
    Postage Delay (days).
    0
    Sort order of display.
    0
    Tax Class
    GST 10%


    SHIPPING/PACKAGING CONFIG

    Country of Origin Australia
    Postal Code 2783
    Enter the Maximum Package Weight you will ship 20
    Package Tare Small to Medium - added percentage:weight 0:0.65 (presuming to be 294 grams)
    Larger packages - added packaging percentage:weight 0:1.3 (presuming to be 589 grams)
    Display Number of Boxes and Weight Status 3
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1
    Last edited by martynbaker52; 5 Apr 2012 at 03:43 AM. Reason: Additional info

  2. #2
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    Default Re: Australia Post - weights

    I know nothing about your chosen addon shipping module.

    But ... is this your problem? http://tutorials.zen-cart.com/index.php?article=85
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Australia Post - weights

    I have got my tare weights at:

    Package Tare Small to Medium - added percentage:weight 0:0.65 (presuming to be 0% & 294 grams)


    Larger packages - added packaging percentage:weight 0:1.3 (presuming to be 0% & 589 grams)


    Therefore presuming should only add 294 grams & 589 grams respectivly.

  4. #4
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    Default Re: Australia Post - weights

    Dr Byte, I have moved this onto the Built-in Shipping and Payment Modules thread

    Martyn

  5. #5
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    Default Re: Australia Post - weights

    Why? Australia Post isn't a built-in Shipping module.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Australia Post - weights

    My apologies, I'm new to all this

    Martyn

 

 

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