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  1. #1
    Join Date
    Apr 2012
    Posts
    1
    Plugin Contributions
    0

    Default After Upgrade Customers Have Issues Signing In

    Just recently I updated our Zencart to the latest version, it was long overdue as the website hadn't been updated for around 5 years.

    Everything else is working fine except I've had a lot of issues with customers not being able to log in to the website, through tests I have found this is most frequent while using Google Chrome.

    Customer's get the message "There was a security error while trying to log in."

    I have searched through and through about this problem and I can't seem to find a solution anywhere. I've also tried the remedy at http://tutorials.zen-cart.com/index.php?article=312

    My cart is http://www.endemicskatestore.com

    Any help would be much appriciated!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,350
    Plugin Contributions
    6

    Default Re: After Upgrade Customers Have Issues Signing In

    You appear to have issues with your SEO/re-writes ...

    If you mouse over the Home link or Login link you can see this ...

    Also, on secure pages, you have issues with the image for:
    http://www.worldpay.com/images/poweredByWorldPay.gif

    This is throwing errors ...

    What happens if you turn off the SEO/re-writes and fix this image?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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Zen-Cart, Internet Selling Services, Klamath Falls, OR